Customer Support & Sales
Year Noida, Uttar Pradesh, India
Job Description
Roles and Responsibilities
- To give support to clients
- Onboarding into online workshops by giving Course Access on App / Dashboard
- Making Whatsapp Groups and handling flow of the workshops
- Giving assistance to the students and participants
- Resolving Lead Queries on whatsapp to convert interested prospects into paid clients.
- To upsell and cross sell other program/products to the existing clients
- Writing smart email and Whatsapp content
- Smart tech savvy to bridge the gap wherever required.
- Knowlede of Wordpress, Canva, Zapier/Pabbly, LMS (preferred)
- Google worksheets/Data filtration
- Hands on experience in Clients Servicing & Sales
- Excellent communication and problem-solving skills
- Experience of client & Lead handling, Sales and Support.
- Knowlede of Wordpress, Canva, Zapier/Pabbly, LMS (preferred) will be added advantage (preferred)
- Multi-tasking abilities
- Ability to drive good Sales numbers for the organization.
- Must have Good Written and Spoken English
- Solution-Oriented
- Quick in reporting and coordination
- Great work ethics who can give 100% with honesty and integrity
- Creative, Fast Learner
- Hungry to learn and grow
- Self-Motivated
- Highly professional
- Cell phone reimbursement
- Flexible schedule
- Day shift
- Performance bonus
- Yearly bonus
All covid -19 Precautions are taken at the workplace. Education:
- Bachelor\'s (Required)
- English (Required)
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Job Detail
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Job IdJD3083672
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear