Customer Service Specialist
Job Description
Company Description TECH NEXT SOFTWARE PRIVATE LIMITED is a customer-centric company based in Chandigarh, India. We are committed to providing innovative technology and BPO solutions to our clients overseas and ensuring their satisfaction. Role Description This is a full-time on-site Customer Service Specialist role. The specialist will be responsible for providing exceptional customer support through phone and email, ensuring customer satisfaction, and creating a positive customer experience. The role also involves backend operations, tracking freight and logistics along with resolving customer queries promptly and accurately. Qualifications Excellent customer service skills including phone etiquette Experience in providing customer support Strong customer satisfaction and customer experience skills Good problem-solving and analytical skills Ability to work well in a team and handle stressful situations Good communication and interpersonal skills Experience in the warehousing and logistics industry is a plus Proficiency in excel Bachelor\'s degree in Business Administration or related field
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Job Detail
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Job IdJD3261524
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChandigarh, India
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EducationNot mentioned
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ExperienceYear