Job Description

Company Description Elegant AV delivers the most reliable, comprehensive, and best-in-class audio visual automation systems that transform the way you experience them. Our mission is to provide customized solutions that enable our clients to achieve their audio visual goals seamlessly. We are located in New Delhi and committed to providing exceptional customer service and support. Role Description This is a full-time on-site role for a Customer Sales Specialist. The Customer Sales Specialist will be responsible for managing customer inquiries, providing exceptional customer service, demonstrating product knowledge, and generating sales leads. The Customer Sales Specialist will also be responsible for training customers on audio visual automation systems and identifying areas for improvement in customer service. Qualifications Design, set up and test audio and video equipment for studios, dealers, and other customers, including microphones and the speaker system. Develop long-term relationships with clients, by managing and interpreting their requirements and searching for new clients. Persuade clients that a product or service best satisfies their needs in terms of quality, price, and delivery. Provide pre-sales technical assistance and product education. Work on after-sales support services and technical back-up as required. Meet regular sales targets and coordinate sales projects and carry out product training. Support marketing activities by attending trade shows, conferences, and other marketing events. Strong product knowledge is required for sales executives to properly convey and convince customers of the features and benefits of the commodities they are offering. Preferably have Diploma/Degree in Sound Engineering or B. Tech/B. E - Any Specialization Should understand customers requirements and solve their queries. Candidate should be self-motivated, hard working. Should be presentable and have good communication skills. Willing to travel within Delhi NCR. Candidate should have work experience in brand retail store like: - TATA Croma, Reliance Digital, Vijay Sales, etc.

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