Customer Success Specialist Bank (1 4 Yrs) Ahmedabad/delhi/jaipur/kolkata/mumbai/navi Mumbai/kanpur (tele Sales/bpo)
Job Description
We are hiring for the position of Customer Success Specialist with one of the leading organizationExperience: 1-4 yearsLocations : Mumbai, Delhi, Ahmedabad, Kolkata, Jaipur, KanpurBackground : Sales in any field (mandatory for experienced candidates)Eligibility Criteria : 60% and above throughout | not more than 28 years oldTravel : Open to travel within the cityMust-Have : Excellent English Communication Skills | Sales BackgroundWork days : 6 daysKey Responsibilities :- Sales :- Consultative selling by pitching product to customers both in offline event and via telesales- Building a long-term relationship with customers- Ability to think on the feet and understand the customer pulse and pitch accordingly- Ability to take rejections and not let it affect the pitch to the next customer- Resourceful: Always thinking of ways to get new leads, try different approaches to pitching, and adding value to the firm in various ways apart from just the core responsibility- Not taking - no- for an answer - persistent with the customers while being pleasant and respectful; ability to engage and persuade- Diligent in follow ups with the customer; taking ownership of every single lead and taking it to closure- Understand customer concerns and relay it back to the product team to improve the product & application process- Collections: Handle payment delays from customers through dialogue and persuasion (ref:updazz.com)
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Job Detail
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Job IdJD2946996
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIndia, India
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EducationNot mentioned
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ExperienceYear