Customer Relationship Manager ( Female )
Year Azadpur, Delhi, Delhi, India
Job Description
Customer Relationship ManagerRole: We are looking for Relationship Managers who believe in and maintain long-term relationship with Micro, Medium and Small
Enterprise customers and go an extra mile in on-boarding new customers and retaining old ones.Key Tasks:
- To work as part of the team engaged in loan processing of applications received through channel partners.
- Own and manage end to end loan origination process from sourcing to disbursal.
- Understand client requirements, gather relevant information, and process the application. Keep client experience paramount. Be prompt in connecting with the customer, be responsive during the processing of a case.
- Appraisal of loan application on various parameters. Ensure quality of business i.e. all credit parameters to be met while loan processing.
- Work within the laid down framework and ensure 100% compliance. Coordinate with documentation executives for relevant documentation and acknowledgement.
- The role involves regular coordination with Credit Risk, Quality check and Operations team in the journey of loan application from sourcing to disbursal.
- Timely completion of tasks assigned for the day.
- Meet the TAT benchmarks on loan processing.
- Be an advisor to the client.
- Morning shift
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD2853029
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAzadpur, Delhi, Delhi, India
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EducationNot mentioned
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ExperienceYear