Customer Relationship Manager (crm)

Year    Dhanbad, Jharkhand, India

Job Description

Key Responsibilities: 1. Manage customer inquiries and complaints, and provide timely and effective solutions
2. Monitor customer satisfaction levels, and implement strategies to improve customersatisfaction
3. Work closely with the sales team to identify customer needs and preferences, and providefeedback to improve the sales process
4. Conduct customer surveys and gather feedback
5. Develop and maintain customer databases Job Type: Full-time Salary: 912,000.00 - 915,000.00 per month Benefits:

  • Provident Fund
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
  • Yearly bonus
Ability to commute/relocate:
  • Dhanbad, Jharkhand: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • total work: 2 years (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • English (Preferred)

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Job Detail

  • Job Id
    JD3092131
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dhanbad, Jharkhand, India
  • Education
    Not mentioned
  • Experience
    Year