Customer Relationship Manager
Year Nashik, Maharashtra, India
Job Description
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Customer Relationship Manager (CRM)
Experience 4 to 5 Years
Salary 25 to 30k
- Listen to customer\xe2\x80\x99s feedback and resolve any issues or conflicts.
- Heading CRM department for Recoveries and getting the legal drafts of Agreement/Documentation through the Legal Department.
- Ensuring all recoveries are timely, giving timeline & target for recovery to team.
- Close coordination with Internal and external agencies like banks etc.
- Managing CRM team reporting/ updating daily reports team recovery. Support & cooperate team for any difficulties.
- To have a proper reporting system and review mechanism to check whether the department is achieving the targets of payment collections as per the payment schedule post Booking of Flats, Shops, Offices,etc.
- To perform any other duties given by the Management.
- Should know ERP Software.
- Looking after Disbursements from the Bank as per Construction stage.
- Doing Agreement of Customer.
- Should know to approve Project & Construction Finance.
- Maintaining Project MIS Reports.
- Taking regular follow-ups for payments from the Customer.
Experience
4 - 5 Years
Salary
3 Lac To 3 Lac 50 Thousand P.A.
Industry
ITES / BPO / KPO / LPO / Customer Service
Qualification
Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com
Key Skills
Customer Relationship Siebel Marketing MS CRM Customer Service Operations
About Company
Contact Person
Impact HR n KM Solutions
Address
Ravi Chamber Basement, Below Laminate Gallery , Near Canada Corner Signal
Mobile
+91-XXXXXXXXXX
Email ID
impacthrnkms@gmail.com
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Job Detail
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Job IdJD3036115
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNashik, Maharashtra, India
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EducationNot mentioned
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ExperienceYear