- Escalating & resolving the concerns as raised by clients. - Conduct business reviews to make sure that the clients are satisfied with the service. - Coordinate with Internal departments to ensure that the business needs are fulfilled effectively. - Responsible for leading the Post Sales CRM Operations, payments and collections. - Ensure regular monitoring of project, progress and update the clients on the same. - Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service. - To maintain relationship with clients and coordinate on client queries post booking formalities till possession. - To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc. - Ensure the compliance with the process and procedures made by the company and ensure its effective implementation during the complete process. - To identify the discrepancies and keep them into the notification of the Management at the right time. - To prepare various reports on daily, weekly, quarterly and monthly basis. - Excellent communication and interpersonal skills. - Good hands on experience in advance excel formulas and have handled ERP (Sales Tracking Software) - Experience in real estate industry. Job Type: Full-time Salary: \xe2\x82\xb930,000.00 - \xe2\x82\xb935,000.00 per month Benefits:
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