Customer Relationship Executive
Year Delhi, Delhi, India
Job Description
Opening: 1 Nos.
Job ID: 58311
Employment Type: Full Time
Reference:
Work Experience: 1.0 Year(s) To 4.0 Year(s)
CTC Salary: 0.00 LPA TO 3.60 LPA
Function: ITES / BPO / KPO / Customer Service / Operations
Industry: FMCG/Foods/Beverage
Location:
- Delhi
Posted On: 18th Apr, 2023
:
We have an opening for the position of Customer Relationship Executive for a Reputed Company at the Delhi (Okhla Phase 2) location.Key responsibilities :
- Responsible for taking calls, and responding to emails and chats.
- Handle customer complaints, and provide appropriate solutions and alternatives within the time limits
- The candidate will be aligned with our Customer Support vertical and help us manage/resolve customers\' queries, handle escalations and complaints of dissatisfied customers & giving the best resolutions.
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
- Strong listening and presentation skills
- Ability to multitask, prioritize, and manage time effectively.
- Passionate, ambitious, and aspiring toward Customer Support
- Good English communication and English writing skills.
- Good follow-up skills
Key Skills :
- Customer Care
- Customer Relationship
Company Profile
Their journey started with three friends with a shared vision. It was simple- introduce people to real good coffee. Today, they are making high-quality, freshly roasted coffee accessible to everyone with our exclusive products.They only use beans that have been certified Grade-A to make our coffee.Are known for our super easy coffees they have a few things in common\xe2\x80\x94they\xe2\x80\x99re high quality, quick to prepare & taste great.
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Job Detail
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Job IdJD3060160
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IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear