Customer Project Manager

Year    Bengaluru, Karnataka, India

Job Description


Our Exciting Opportunity ! We are now looking for a Customer Project Manager (CPM), to lead assigned customer projects securing that project goals are met, customer\xe2\x80\x99s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.

You will:

  • Accountable for successful delivery of assigned deployment projects as per scope & margins within agreed timelines!
  • Will be establishing the project baseline plan: define project scope, secure the vital resources, and plans and supervise all activities
  • Drive project execution: track project activities, supervise and handle changes, conflicts, and critical issues
  • Ensure weekly and monthly project status reporting highlighting Gap\xe2\x80\x99s, Risk and mitigation plans with support required. Recording and managing project issues and calling out where necessary to right stakeholders
  • Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events.
  • Ensuring that required resources for execution are on boarded with right competence.
  • Ensuring that Ericsson guidelines (for Project Management) are deployed and measure their effective compliance within the organization.
  • Handle project finance: Ensuring periodic financial system monitoring & KPI adherence (GC)
  • Tracking of site acceptance and invoicing on monthly basis along with GRN.
  • Develop the business: explore AOS opportunities.
  • Resolving cross-functional issues at project level.
  • Project Documentations: Evaluate project requirements, identify, and resolve ambiguities, and build all required documentation including but not limited to scope statements, project timeline, risk mitigation plans, issue logs, status, and cost reports to be presented to internal and external customers.

To be successful in the role you must have:

  • Bachelor\'s Degree in Engineering or master\xe2\x80\x99s degree in Business Administration \xe2\x80\x93 B.E., M.B.A
  • At least 12 to 15 years of overall work experience in Project Management, People and Business Skills, ITIL Process knowledge
  • Project rollout RAN, MW, Swap experience is required.
  • Excellent Interpersonal skills
  • PMI /PRINCE certifications
Why Join Ericsson?
At Ericsson, you\xc2\xb4ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what\xc2\xb4s possible. To build never seen before solutions to some of the world\xe2\x80\x99s toughest problems. You\xc2\xb4ll be challenged, but you won\xe2\x80\x99t be alone. You\xc2\xb4ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. We are proud to announce Ericsson India is ranked among Top 50 companies in the country and is once again officially Great Place to Work Certified\xe2\x84\xa2 in 2022. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work\xc2\xae Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.\xe2\x80\x9d
What\xc2\xb4s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds \xe2\x80\x93 you will be redefining it. You won\xe2\x80\x99t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless . What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

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Job Detail

  • Job Id
    JD2989797
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year