Customer Management Specialist

Year    India, India

Job Description

Eligibility

  • Minimum continuous employment of 1 year in G3 or G4 Grade on 1st July 2022
  • "Successful or Above" rating in the last PMP Assessment Cycle
Primary Objective of Position:
  • Dedicated support for a global client to conduct India GST reconciliation.
  • Complete reconciliations of invoice data with financial data within defined timeframes.
  • Interface with the client stakeholders, select suppliers, and CWT internal teams.
  • Ensure customer records are up to date.
  • Maintain required dashboards and MIS reports.
  • Follow-up with Airlines to recover Invoices.
Qualifications

Qualifications:

Experience
  • 3+ years in data related or reporting services
  • Travel Industry experience a plus
  • Good Knowledge about BTA CTA clients or having sound knowledge of TMC operations is desired.
  • Strong interpersonal skills to communicate with Internal & External customer.
  • Advanced Excel skills
Languages
  • English
Knowledge, skills, and abilities (KSAs)
  • Manage multiple workflows
  • Ability to prioritize tasks and meet deadlines
  • Collaboration, cooperation, and open communication
  • Self-starter
  • Problem-solving
  • Attention to detail
  • Accuracy
  • Interpersonal skills
  • Leadership
  • Passion
  • Caring
  • Integrity
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Job Detail

  • Job Id
    JD2920364
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    India, India
  • Education
    Not mentioned
  • Experience
    Year