Customer Development Officer Bihar/west Bengal/north East/jamshedpur/jharkhand

Year    Kolkata, West Bengal, India

Job Description

No Relocation Assistance Offered
# 144280 - Kolkata, West Bengal, India

Note: If and when there is a job opening, the Company will contact only those individuals who have submitted resumes that match the skills, experience, and other requirements of the job opening. These candidates will receive an invitation link to apply to the specific job and must apply again in order to be considered for it.

We appreciate your interest in Colgate-Palmolive and look forward to connecting with you regarding specific job openings that become available at anywhere in East India.

Colgate-Palmolive Company offers exceptional careers within a truly global consumer products company. Our operations are based in more than 80 countries and our products meet the needs of six billion people around the globe.

Job Purpose :

Ensure width and depth of distribution of Colgate Palmolive products in the given zone and implementation of Customer Development strategies so as to achieve the sales and distribution objectives for the zone

Job Context & Challenges

  • Ensure effective execution of the Customer Development strategies and roll out of schemes by closely working with the stockists, SSMs and PSRs across the zone.
Key Accountabilities :

Distribution Management:
  • Trade management.
  • Identify new markets/accounts and bring them under direct coverage on a regular basis
  • Ensure addition of speciality wholesalers
  • Ensure stores in route list are classified according to the accurate RE
  • Ensure that SSM efforts are advised to reduce number of non-purchasers
  • Ensure optimum usage of activations to drive sales
  • Ensure sales call efficiency
  • Selling stories range selling, handling objections, etc.
In-store management
  • Prioritise accounts for maximum impact through visibilities (ensure coverage of top 2 outlets in every route)
Market Updates
  • Secure and draw insights from any competitive information available in public domain regarding:
  • New products
  • Activities
  • Schemes
  • Any other developments
Data based working and communication
  • Use data to drive overall business performance
  • Setting objectives for market visits
  • Reviewing sales associates and PSR performance against plan
  • Reviewing stockist performance against plan
Developing and training
  • Train and develop sales associates through required mode of training (e.g. new products, toothbrush assortment, focus on medical stores i.e. PASSION understanding)
  • Mentor and empower sales associates to perform well by ensuring that CP benefits are availed by SSMs
  • Acknowledge any issues faced by sales associates in the field and provide support to resolve it
Meetings
  • Conduct effective monthly and weekly sales associates meetings
Reporting
  • Compile reports and information as per requirements communicated by AM
Relationship Building
  • Maintain trust and understanding in working with stockist and trade in general, especially partner with key wholesalers to drive business
  • Share success stories and Communicate program to build off-takes
  • Mutually work towards category growth
  • Resolve issues, etc.
Experience :
  • 2 plus years of work experience in FMCG Companies
Professional Qualifications & Training :
  • Essential: Post Graduate in Business Administration
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom's of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.

For more information about Colgate's global business, visit the Company's web site at . To learn more about Colgate Bright Smiles, Bright Futures oral health education program, please visit . To learn more about Hill's and the Hill's Food, Shelter & Love program please visit . To learn more about Tom's of Maine please visit .

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

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Job Detail

  • Job Id
    JD2933489
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year