Understanding the products and services provided by the company.
Resolving customer complaints, service issues and queries.
Providing detailed information to customers.
Negotiating the terms and conditions with the customers.
Maintaining healthy relationship with the clients.
Offering exceptional customer service and taking feedbacks.
Desired Qualities: Clear communication skills, product and service expertise, ability to use positive language, persuasive speaking skills, effective listening.Experience:
At least 1 year of relevant work experience
A fresher can also apply
Job Type: Full Time Work From HomeQuality requirement:
Excellent Communication Skills
Open to 200 outbound calls daily
Maintain Call connectivity above 55%
Quality to maintained above 85%
Open to Rotational shift and Rotational Off
Technical Requirements:
Windows laptop with (Windows 7 or above), Ram (4gb or above)
High Internet Connection with Speed more than 10mbps
Proper Electricity with backup like inverter or generator.
Language Requirements:
Candidate should know Hindi and English both
Candidate should know minimum 2 regional languages
Please call the HR in between 10am to 7pm only.Job Type: Full-timeSalary: ?10,000.00 - ?12,000.00 per monthSchedule: