Customer Care Executive Tamil,telegu,kannada,malayalam Outbound Process

Year    Remote, India

Job Description

Process Name: Outbound ProcessResponsibilities:

  • Communicate with Calls
  • 200+ calls daily
  • Understanding the products and services provided by the company.
  • Resolving customer complaints, service issues and queries.
  • Providing detailed information to customers.
  • Negotiating the terms and conditions with the customers.
  • Maintaining healthy relationship with the clients.
  • Offering exceptional customer service and taking feedbacks.
Desired Qualities: Clear communication skills, product and service expertise, ability to use positive language, persuasive speaking skills, effective listening.Experience:
  • At least 1 year of relevant work experience
  • A fresher can also apply
Job Type: Full Time Work From HomeQuality requirement:
  • Excellent Communication Skills
  • Open to 200 outbound calls daily
  • Maintain Call connectivity above 55%
  • Quality to maintained above 85%
  • Open to Rotational shift and Rotational Off
Technical Requirements:
  • Windows laptop with (Windows 7 or above), Ram (4gb or above)
  • High Internet Connection with Speed more than 10mbps
  • Proper Electricity with backup like inverter or generator.
Language Requirements:
  • Candidate should know Hindi and English both
  • Candidate should know minimum 2 regional languages
Please call the HR in between 10am to 7pm only.Job Type: Full-timeSalary: ?10,000.00 - ?12,000.00 per monthSchedule:
  • Day shift
  • Rotational shift
Supplemental pay types:
  • Overtime pay
  • Performance bonus
COVID-19 considerations:
YesApplication Question(s):
  • Candidate should know at least 2 Regional Languages from the below 4 languages - Tamil, Telegu, Malayalam and Kannada
Education:
  • Bachelor's (Required)
Language:
  • Hindi (Required)
  • English (Required)
  • 2 Regional Languages (Required)
Speak with the employer
+91 7533900970

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Job Detail

  • Job Id
    JD2907276
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Remote, India
  • Education
    Not mentioned
  • Experience
    Year