Crm Support Engineer Mea Prm

Year    Chennai, Tamil Nadu, India

Job Description


Enquiry Management: Manage the request for quotation (Request For Quotation (RFQ) & Bill of Quantity (BOQ)), common mailboxes of PRM MEA, Register in CRM (Customer Relationship Management tool), & Send acknowledgement of the RFQs and assign to the inside sales team. Monitor and keep up to date the PRM MEA Sales Intelligence Dashboard and reports (RDSL, PDSL, TAT, Hit Rate, Win Rate, etc) Follow-up with outside sales, as required to keep up accurate data and facilitate for productivity Data and Document Management Crate a repository of commonly used documents, certificates, Key customer standard specs, and credentials Retrieve files as requested by the Sales Team and manage the flow of documentation within the organization Maintain Price List Records, Global and local agreements & LBP agreements Maintain and update PRM onboarding and training materials, policy and process related instructions and collate all relevant document in a common place for easy access. Support outside sales team for renewing vendor registration, new factory/facility approval registration, new product approvals, etc Internal communication: Coordinate to publish success stories, newsletters and PRM events in internal portals with management approval Crate a repository of success stories, strategic wins & supply history Preferred Qualifications Bachelor s degree in Engineering (Instrumentation, Mechanical, Electrical, Chemical or equivalent) Proven work experience as a Document Controller / Admin or similar role Knowledge of Regulators, Pressure Relief Valves and process industry Ability to speak Arabic and French will be an added advantage

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Job Detail

  • Job Id
    JD3161565
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year