Job Description

Hello visionary! We empower our people to stay resilient and relevant in a constantly changing world. We\xe2\x80\x99re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you\xe2\x80\x99d make a great addition to our vibrant international team. Global Business Services is an international cross-function unit with three elements: Regions (customer-facing organizations), Business Lines (responsible for product portfolio and development) and Global Operations with 10 delivery centers (responsible for the delivery of services). GBS India hosts the delivery center under the global operations and the region function for Asia and Australia. It provides Accounting and Finance Services, Human Resource Services, Supply Chain Management Services, Call Center Services, and several regional expertise-based services to Siemens and Non-Siemens Companies worldwide. You\xe2\x80\x99ll make a difference by:

• To support the QM and the OPE team in maintaining the quality management system, internal and external standards.
• Partner with business to identify improvement areas and plan implementation of improvement topics.
• Responsible for supporting Continuous Improvement Projects (Six Sigma, LEAN, Agile, Design Thinking, PDCA, etc.)
• You will work closely with the Senior operational excellence partner in implementing and driving the continuous improvement topics for the business lines.
• You will support in administration of quality, process and business improvements and systematically inspect and examine quality system gaps for the business lines.
• You work with business to identify improvement areas and solutions.
• You will support and guide the business in effective process / operations management techniques and quality tools as required (Problem solving, Risk analysis, FMEA, RCA, etc.)
• You will support the business in bridging the gap in requirements of ISO and internal standards.

Your success is grounded in:

• Experienced in RCA and CAPA for escalation management and audit findings.
• Experienced in coordinating and supporting implementation of multiple process improvement projects in service industry.
• Experience in implementing end-to-end process improvement projects.
• Exposure to working in international projects and comfortable with international cultural diversity.
• Excellent communication, interpersonal and collaboration/influencing skills.
• Six Sigma Green belt certified or trained.
• Knowledge of Tools for Project Management, Metrics, Dashboards.
• Knowledge of Statistics and analytical tools (Minitab, Power BI, R, etc.).
• Knowledge of back-office processes of Accounting, Procurement, and HR Processes would be a plus.
• Knowledge of MS Office and Visio.
• Knowledge of ISO 9001 2015 and ISO 22301 2019 would be a plus.

Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. But you\xe2\x80\x99ll also get to visit other locations in India and globe, so you\xe2\x80\x99ll need to go where this journey takes you. In return, you\xe2\x80\x99ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We\xe2\x80\x99re Siemens. A collection of over 396,000 minds building the future, one day at a time in over 200 countries.