Job Description

OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
An OpenText Content Server Consultant is responsible for the technical delivery of the CS (Content Server) Platform based solutions. Such delivery activities encompass the design, development, deployment, testing and documentation of specific software components \xe2\x80\x93 either providing extensions to specific items of core product functionality or implementing specific system integration components. This role has a heavy deployment and administration emphasis, combined with the consultative skills required to promote the impression of quality and excellence actively fostered within the Professional Services team.

The nature of work may include full application lifecycle activities right from development of new enhancements, deployment/provisioning, upgrading Content Server from current version to R16, migration of content from older version to upgraded version, testing, post upgrade fixes and Go-Live support. .
The role is customer facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stake holders (internally and externally), both verbally and in writing.

You Are Great At:

• Participate and contribute to technical design & deployment activities.
• Participate in planning and execution of new implementations, upgrades and patching activities.
• Participate in the advanced configuration of CS software components, in line with project and customer time scales.
• To co-ordinate project delivery through multiple teams that may include 3rd party suppliers, partners and client resources.
• Participating in implementing and testing new features using OScript language.
• Involved in building new workflows, Webreports and webforms.
• Provide documentation and application training to the customer business users.
• End to end handling of Content Server upgrade to R16 including scaling and sizing.
• Actively contribute in automating provisioning, patching and upgrade activities where possible to achieve operational efficiencies.
• Providing Go-Live support and fixing performance and post Go-Live application related issues.
• Revisit current architecture and propose new architecture for R16 upgrade.
• Manage expectations and responsibilities for all client and internal stakeholders.
• Respond to and solve customer technical requests, show an understanding of the customer\'s applications within the Open Text product suite enabling resolution of complex technical issues. Document or Implement proposed solutions.
• Operate, manage, and administer production applications on UNIX and Windows based servers and services according to policies and best-practices.
• Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services.
  

What It Takes:
Well versed with development, deployment and troubleshooting of the OpenText Content Suit Platform and surrounding components (Content Server, OScript, xECM, Brava, OTDS, Search & Indexing).
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. Subject to applicable laws and regulations, OpenText\xe2\x80\x99s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.