Job Description

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Your Impact

Are you passionate about digital consumer banking? We're looking for an Vice President to join our consumer banking compliance team. You will be part of a dynamic and fast-growing consumer business, helping to ensure flawless execution of strategies and programs consistent with consumer compliance requirements. You will specifically help oversee end to end processes associated with consumer disputes and credit reporting. In addition, you will support change initiatives associated with the consumer banking portfolio, with opportunities to grow along with the business.

Our Impact

Our consumer banking compliance team partners with all functional areas of the credit card, deposit, and lending business to advise on business strategy, develop compliant processes within the business, implement compliance processes, systems, and digital tools for identifying, measuring, and mitigating risk and report on the status of such risk. You will be involved in building and managing this rapidly growing business for the Firm focused on consumer disputes and credit reporting.

How will you fulfill your Potential

• Participate on cross-functional teams on managing and mitigating risk associated with consumer disputes (credit card billing error disputes, deposit disputes, credit reporting disputes) and credit reporting
• Participate on cross-functional team to identify and maintain requirements in connection with risk mitigation strategies related to the handling of consumer disputes and credit reporting
• Support consumer disputes and credit reporting change initiatives to ensure compliance risks are identified and properly mitigated
• Partner with business to ensure testing associated with technology and procedural change management properly considers and mitigates compliance risks
• Identify compliance risks associated with business processes and practices, including through review of customer complaints
• Drive control and monitoring activities in the business to ensure timely detection of compliance issues and risks
• Provide challenge to the design, implementation, and management of corrective actions
• Assess impact of external enforcement actions and proposed laws and regulations impacting your areas of focus
• Leverage technology to facilitate monitoring and reporting of compliance risk
• Provide guidance and training on applicable compliance requirements associated with consumer disputes and credit reporting
• Develop and maintain policies designed to achieve compliance with applicable laws, regulations and industry best practices
• Participate in horizontal assessments of process, risks, and controls for all consumer disputes and credit reporting to drive and establish a common compliance control environment

Basic Qualifications

• Minimum 5 - 7 years of compliance, operations, or legal experience in financial services
• Bachelor's degree or equivalent military experience
• Subject Matter Expertise and practical experience in mitigating risk associated with the handling of consumer disputes (credit card billing error disputes, deposit disputes, credit reporting disputes) and credit reporting
• Knowledge of applicable federal and state consumer lending laws and regulations as well as industry association standards, including, among others, Truth in Lending Act (Reg Z), Fair Credit Reporting Act (FCRA/Regulation V), Electronic Funds Transfer Act (EFTA), and Unfair, Deceptive or Abusive Acts and Practices (UDAAP)
• Must be self-directed, organized, positive, driven, detail-oriented, and effective in a fast-paced, changing environment

Preferred Qualifications

• Risk management experience in Compliance, Legal, Audit, or related field
• Operational knowledge of consumer banking industry and products, preferably in credit cards
• Strong understanding of digital and retail focused businesses
• Strong relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas like Internal Audit, Legal, Technology, and Risk

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

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Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity