Job Description

Responsibilities

Strategy

• This role will be responsible for designing and implementing a communication strategy to align with the needs of the organisation and bring efficient and effective use of the communications going out
• This role will be key to executing PE's transformation agenda from a legacy operational function to a dynamic engineering driven function.
• Due to transformational element, the focus of this role would pivot to focus on key areas when needed and it will be a dynamic role to fit with the dynamics of the new structure
• Establish CCIB PE brand as a cutting-edge dynamic Engineering led organization (internally and externally)
• Leverage communication channels to amplify impact of curated content, establish strategies to encourage uptake of the communications- are the right mediums being used, how frequent should announcements/newsletters go out- how to make it make informative?
• Ensuring all communication is compliant with SC Branding guidelines

Business

• This role will be solely responsible for translating change initiatives and success stories of the PE communities, SRE, PIC, Digitisation with a business context in a succinct manner- collating editing, publishing with the primary aim to keep everyone informed and engaged with changes happening, as well as, ensuring our teams' successes are celebrated and recognised.
• Own the end-to-end process of Production Engineering award submissions, partnering with Award sponsor and SMEs: Review in detail the Award submission criteria, ensuring the Award nomination is aligned to the Awarding organization's requirements; Industrialize Award submission process (as per Award TOM); Monitor CCIB Award site for new industry awards; Engage external consultant to research upcoming industry awards and assist with curating of PE awards
• Managing the Bridge space for Production Engineering will also be key- deciding what should go into the page and keeping it up-to-date
• Assist the BPM to coordinate, plan agendas and manage logistics for seamless execution of townhalls and employee events in GBS locations (esp. in India where this role will be based)
• The role will be a member of the squad of other community managers sharing best practices and continuously improving the way we communicate- assisting in running groupwide CCIB events.

Processes

• Industrialise some of the processes so that the effort to produce the materials going INTO the newsletters and format coming OUT is standardised
• Ensure all communications are published as per agreed schedule
• Forward plan a rolling 6m calendar of Production Engineering Communications and Events- calendar to be published in a public space
• Forward plan for any newsletter coming out of PE i.e. what the blogs will be 3 months in advance. Each blog to have an agreed owner
• Given the role will require you to meet tight deadlines, the prioritisation of tasks and deliverables needs to be well handled and scheduled to avoid any misses
• Roles and responsibilities needs to be clearly articulated to members assisting the production of any output with the communication/community manager

People & Talent

• Increase engagement within the Production Engineering community to create a network of passionate Engineers who break down silos
• Keep finger on pulse of community- stay connected to grass roots to understand sentiment on the ground. Highlight both positive and negative sentiment to MT with proposed solutions
• Research and apply innovative techniques to increase PE engagement, taking into consideration flexi working arrangements
• Responsible for coordinating the People office meetings and action items to ensure the momentum is not lost and discussion points are followed through with tangible actions
• Create fun engaging events for virtual team meet-ups to promote employee engagement along with the other members of the business management team
• Encourage and guide members of the wider team to improve and build on their communication style and composition of articles/stories.
• Leverage Community Management experience to coach and mentor new ECP working groups on their journey to becoming Communities / Guilds

Risk Management

• Proactive in monitoring and seeking regular assurance that the areas of responsibility and teams are performing to an acceptable risk and control standard.
• Work towards the elimination of non-standard processes and systems that contributes to high operational risk.
• Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.

Governance

• Familiarise with key policies (on delegated authorities, T&E, G&E, OBI, Block Leave, Handbook etc.) and actively manage and review process to ensure policies are adhere to.
• Manage corporate governance matters as required
• Ensure "housekeeping matters" are in order such as completion of mandatory team elearning, timesheets, trainings, job objectives completed etc.
• Embed the Group's values and code of conduct in the TB T&I Team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes, and regulations among employee's form part of the culture.
• Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines.
• Responsible for ensuring effective governance, oversight and controls in Transaction Banking businesses re: Technology
• Awareness and understanding of the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank's Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Key stakeholders

• Production Engineering Management Team
• CIO CCIB E&A- BPM

Qualifications

PM Certification (desired) * Lean Certification (desired)

Role Specific Technical Competencies

• Fluent In English (written & spoken)
• Presentation skills
• Communication skills
• Influencing skills
• MS Office skills: Powerpoint, Word
• Agile Methodology

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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