Cluster Sales Operations Manager

Year    India, India

Job Description


: Who are we Wea Pharmacy group thatbelievesthat medicines are affordablehoweverawareness about affordable medicines, availability of the same, acceptance of the same due to lack of education make the customer pay dearly. The reason for our existence is to address this significant issue and create a deep impact for the patients - needy and otherwise.We envisionredefiningthe positioning of medicines for India through the AAA philosophy that focuses on Awareness, Availability, and Acceptance. What we are looking for We are looking for dynamic Cluster Sales Manager to help us achieve our business goals. What you\'ll be doing: Exhibit honesty and transparency in communication shows warmth in interactions Understanding and impacting retail SOPs, KPIs, team management, capable of retail analysis and delivering training at stores Responsible for profitability and smooth operations of his stores Acting as a strong bridge between the HO and Stores and is responsible for setting up expectations of the HO and converts them into clear deliverables at the stores Hiring manpower at stores Responsible for COR - Cost of Retail to ensure 4 wall profitability Ensuring as a SPOC for his set of stores for various other functions - HR, Training, Marketing, IT, Projects, etc Supervising and monitoring all stores of respective region/territory Reviewing his ASMs and store team Traveling to stores on regular basis Working closely with sales head for budget planning for his/her region Understanding of store operations from opening to closure, customer journey, staff behaviour, customer delight touch points, Following and checking checklist including staff performance, footfalls, SOPs implemented, addressing staff concern, while traveling to store Ensuring attrition at stores is in line with HO targets Coordinating with ASMs for store targets, offers, footfalls, employee issues. What are the skills that you\'ll need to succeed in this role: Technical Skills (KPI will be based on these) Problem Solving Skills Market Knowledge Team Building Skills Excel Skills Sales Skills Customer Service Skills Leadership Skills Behavioural Skills (KPI will be based on these) Accountability Flexible Thinking Result Orientation Teamwork Commitment to Learning Attention to Detail Professionalism (Attendance/Punctuality) Strong Analytical and Problem-Solving Skills What are the perks in store for you Dynamic learning environment Fun and cooperative team members and cross functions Travel reimbursement Incentives

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Job Detail

  • Job Id
    JD3157107
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    India, India
  • Education
    Not mentioned
  • Experience
    Year