Job Description

: MultiFit Club Manager (Female Candidate)The MultiFit Club Manager is responsible for overall Operations and Management of the Club. The incumbent is responsible for effectively managing all facets of operations of the club to include Team Management, Revenue and Cost, Club upkeep and Maintenance and ensuring the club is achieving projected goals in all Revenue aspects including personal training, Ancillary Service Sales, Retail and membership Sales and renewals. The Candidate will also be responsible for maintaining High level of Customer Satisfaction.Responsibilities:

• Creating and managing a team of high performing Sales and Training Staff.
• Ensuring that the day-to-day club operations are managed smoothly
• Ensuring optimal training of Sales and Floor Training staff to maintain high standards of Customer Service as per MultiFit guidelines.
• Plan Revenue inflow and cost outflow on a yearly and monthly basis and ensure consistent growth in revenue and optimizing costs
• Provide effective decision-making regarding customer issues
• Plan and promote special events for the gym on a monthly basis
• Ensure the functionality of equipment with maintenance department on a monthly basis using the equipment maintenance checklist
• Interface with retail vendors and service contractors.

Sales Duties (for membership renewals)

• Hire, train and develop sales staff
• Motivate sales staff and monitor their production levels by using the established protocols and sales systems
• Establish and maintain the company protocol for sales tours and price presentation
• Maintain and direct training and development of gym sales staff
• Establish and maintain an active referral system with the sales team
• Audit sales team on a monthly basis
• Submit monthly game plan for training, promotions and department meetings to Head of Operations

Management Duties:

• Manage, monitor, evaluate the performance of all department heads
• Monitor the hiring, training and scheduling of all gym level staff
• Communicate with gym-level employees through staff meetings held once a week
• Attend and participate in meetings with Management once a week
• Properly delegate, monitor and evaluate specifically assigned responsibilities of team
• Properly manage and maintain operational budget
• Ensure that all staff is adhering to staff uniform policy including uniform at all times when on duty
• Responsible for managing disciplinary actions involving all gym level employees
• Responsible for monitoring all incident reports filed at gym involving members and staff
• Approves all schedules of each gym department
• Control payroll costs to fall within projected budget
• Manage results of gym pro shop reports on a monthly basis
• Prepare, audit and submit payroll to corporate office
• Oversee maintenance of inventory levels of office and retail supplies
• Administers the Company's policies and procedures
• Submit all new hire and termination information to Corporate as required by HR department

Requirement & Skills Should have been in a management role for 2-3 years Should have experience in handling a team of 8-10 team member

• Must have positive attitude and be able to motivate staff in a positive manner
• Possess good leadership qualities
• Possess strong motivational, communication, team building and training skills
• Be self-motivated and strong organizational and management skills
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs
• Must be able to take direction and adhere to Company polices
• Must willing to learn and adhere to new systems as Company continues to grow
• Must have thorough understanding of facility operations
• Proficient in the use of of CRM and Sales software programs & knowledge of Microsoft Office or similar tools.

Job Types: Full-time, Regular / PermanentSalary: ?35,000.00 - ?45,000.00 per monthSchedule:

• Flexible shift

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 2 years (Preferred)

Speak with the employer
+91 7028885856