As ServiceNow Solution Architect, you will be working with Pre-sales, delivery and Client Account team to design solution approach for POC, delivery projects and lead complex delivery projects end to end

• Design solution for POCs, Delivery projects, Internal Projects and Product development

• Capable to lead the center of excellence of a particular technology

• Develop working relationship with Pre-Sales and Client Account teams

• Be the customer success person to design the solution from long term and holisticpoint of view.

• Can work with customer to design asset management of data center assets (asset management and operation management) end to end

• Work to setup customer NOC and day to day automation using orchestration or similar tool

• Run client meetings, deliver presentations to prospects and participate in leading the opportunity review discussions.

• Can help developer, technical leads in fixing the issues

• Present solution ideas and approaches in client and team sessions \xef\x82\xb7 Ensure good communication structures for project delivery.

• Owning detailed project effort estimates and associated resource plans.

• Producing scoping outputs such as Statements of Work and Solution Designs.

• Engagement in large IT transformation projects based on ServiceNow or similar platform such as:

o IT Service Management o IT Operation Management o IT Business Management o Security Operations o Cloud Management o Human Resources o Performance & Analytics o AI, Machine Learning and Service Automation o IT task Automation Skill required to perform the duty: Technical: o Past experience of working on any service management tool such as Servicenow BMC,microfocus, Ivanti etc. OR o Extensive experience of end to end project/product development using any technology such as Java, dotnet, any other technology o Good experience on UI/UX technology o Understanding of databases, queries, data normalization. o Experience in the field of IT Service Management (configuration, incident management, change management), an increasingly technical/architecture role with specific experience with the ITSM, CSM, ITOM and ITBM products o Deep understanding of ServiceNow or similar platform capabilities o CMDB and asset management and Data Normalization o Experience in building, modifying and implementing IT processes, including configuration and automation of processes. o Experience in ServiceNow or similar product - min. 5 years in designing and managing the implementation and maintenance of medium and large- sized projects. o Experience in Asset auto Discovery o knowledge in server/network/application monitoring o Knowledge of IT task automation using any tool o Knowledge of tools available in market o Knowledge of ITIL & Agile. o Fundamental understanding of the key technologies relevant to integration solutions, including SSO, SAML, SSL, Webservices, LDAP, JDBC, ODBC, REST. o Expert ability to provide ServiceNow customization and configuration including but not limited to: scripting, workflow administration, report setup,module customization, data imports and third-part software integration Soft skills: o Self-motivated, capable of multi-tasking and accepting change both in tasks and schedule. o Solid verbal and written communication skills. o Business analysis and requirements gathering skills. o Ability to learn technology quickly through instruction and self-training. o Willing to be part of the local and international projects, even with long term travels. Job Type: Full-time Salary: Up to \xe2\x82\xb91,500,000.00 per year Schedule:

• Day shift

Experience:

• ServiceNow: 5 years (Required)

Ability to Commute:

• Mumbai, Maharashtra (Required)

Work Location: In person Speak with the employer
+91 8447563899