Job Description

At EY, you\xe2\x80\x99ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we\xe2\x80\x99re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Our Team\xe2\x80\x99s Culture: EY\xe2\x80\x99s mission is to build a better working world and we can\xe2\x80\x99t do it without the right people: exceptional people know for their thought leadership with an entrepreneurial spirit who want to work with the best, constantly learn and create positive change. In the CTPE (Client Technology Platform Engineering) Team within the Client Technology (CT) organization, we use innovative and superior technology capabilities while maximizing efficiency to allow further investment in ongoing growth. Our evolving approach adopts the innovative and cultural approaches of technology leaders:

• To build high performing and independent global teams, we value integrity, respect, collaboration and excellence
• We foster continuous learning through purposeful and broad sharing of knowledge
• We evolve and challenge teams by communicating in a respectful, direct and open manner
• In pursuit of speed and flexibility, we focus on outcomes rather than rules
• To foster creativity, we want work to be fun, exciting and rewarding
• We automate the repeatable to ensure speed and quality
• We exercise good judgement in balancing strategic goals with tactical needs

Position Overview: As a ServiceNow developer, you will be responsible for design and development of ServiceNow platform and solutions. You will work as part of an evolving Agile DevSecOps Team to rapidly design, secure, build, test, release and support new technology enabled capabilities. This role would require close collaboration with Design and Engineering Lead, Other Architects, Engineers, InfoSec Consultants, Product Managers & Owners, and internal customers.
Essential Functions of the Job:

• Design and implement platform solutions to meet and exceed expectations of key stakeholders
• Secure and automate solutions through collaboration with InfoSec and Engineering resources
• Proactively evolve and apply DevSecOps methodologies, standards and leading practices
• Ensure re-use through consumption and expansion of shared platform technology assets
• Apply architectural standards/principles, global product-specific guidelines, security standards, usability design standards, as approprioate.
• Ensure quality through use of manual and automated controls
• Provide insight and direction on roles and responsibilities required for platform/product operations
• Identify, communicate and mitigate Risks, Assumptions, Issues and Decisions throughout full lifecycle
• Consider the art of the possible, compare various options based on feasibility and impact
• Provide support effectively for the solutions that are developed.

Skills Requirements:

• Must be able to communicate fluently in English, both written and verbal
• Excellent interpersonal communication and organizational skills to contribute as a member of global, distributed teams focused on delivering quality services and solutions
• Strong Implementation experience on all Core Module, Including ITBM & Integration with third party tools
• Java Scripting knowledge and hands on experience on it.
• Hands-on with ITIL Process implementation is good to have.
• Service-now for custom Application Design & Development.
• Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
• Hands-on design, development and deployment experience with the Service-now platform.
• Hands-on migrating data from different tools into ServiceNow.
• Good at creating required information for Reporting and Dashboards
• Knowledge of ITIL methodologies and processes.
• Demonstrate ability to rapidly learn new and emerging technologies
• Operational abilities including early life support and driving root cause analysis and remediation

In doing all of the above, they need to ensure that they do this:

• 
  
  • 
    
    • In an inclusive and supportive manner, irrespective of age, race/ethnicity, gender, sexual orientation, religion, (dis-)ability and location.
    • They manage any direct reports in-line with EY policies and standards
    • They work with indirect reports in other EY teams in a respectful and supportive manner

Required Experience:

• Bachelor\xe2\x80\x99s Degree or equivalency (CS, CE, CIS, IS, MIS, or engineering discipline)
• 4+ years of ServiceNow experience
• Experience in the following areas:
  • Domain separation
  • Creation of script based Assignment and Approval rule.
  • Creation of Business Rule, UI Action by using Glide script.
  • Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.
  • Creation of custom related list.
  • Creation of Access Control List with the help of Scripting.
  • Creation of Script based UI Policy and Client Script.
  • Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
  • Querying the table by using Glide Record
  • Debugging script, working with complex Log Files.
  • Creating and customizing UI and pages using Jelly
  • Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly
  • Designing of Macros and Formatters.
  • Web Service Integration
  • Use of Import Sets for data loading from external file or database to the service-now.com

Desired Experience:

• Delivery using modern methodologies especially SAFe Agile, Iterative, Waterfall, etc.

Desired Certifications:

• ServiceNow System Administrator (Mandatory)
• ServiceNow Implementation Specialist
• ServiceNow Application Developer

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.