Job Description

Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities.


Job Responsibility:

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  Respond to retail and professional clients\' inquiries via inbound calls, email, and online chat
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  Obtain a thorough knowledge of products offered by IB on various global exchanges
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  Assist clients with opening and funding accounts
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  Show clients how to use different features of the Trader Workstation
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  Explain margin requirements to clients
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  Investigate trade issues and order executions
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  Knowledge of securities regulations impact on customers

Qualifications:

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  Experience: 5+ years of Client services experience in the International BPO industry
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  Education: University degree (Bachelors) required
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  High level of MS Excel skills required
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  Language skills: Fluent English
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  Good quantitative/analytical skills
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  Excellent oral/written communication skills are required.

Company Benefits & Perks:

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  Competitive salary package.
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  Performance-based annual bonus (cash and stocks).
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  Group Medical & Life Insurance.
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  Modern offices with free amenities & fully stocked cafeterias.
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  Monthly food card & company-paid snacks.
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  Hardship/shift allowance with company-provided pickup & drop facility*
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  Attractive employee referral bonus.
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  Frequent company-sponsored team-building events and outings.
  

Company Overview

Interactive Brokers LLC, a subsidiary of Interactive Brokers Group, Inc. (Ticker: IBKR) is a direct access electronic broker serving professionals, frequent traders, institutional investors, financial advisors and introducing brokers. Our clients have access to more than 150 market centers around the world from a single integrated account. Our employees are part of a dynamic, multi-national, fast-paced, results-oriented team that has spent four decades focused on advanced technology and automation that equips our clients with a uniquely sophisticated platform to manage their investment portfolios. We provide our clients with advantageous execution prices, risk and portfolio management tools, research facilities and investment products, at low or no cost, positioning them to achieve superior returns. Headquartered in Greenwich, CT, USA. IBKR has offices in more than 15 countries across the world. IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world. Click the link to view a short video with a few words from current Interactive Brokers employees: https://www.interactivebrokers.com/en/index.php?f=31899