Client Services Manager

Year    Cannanore, Kerala, India

Job Description

Responsibilities and Duties

  • New Business Development: Developing new business through calls, email communication, making appointments, etc
  • Recruitment: Advertise, CV-Search, conduct over the phone interviews, and carry out the entire gamut of onboarding for Healthcare staff in the UK to work within your branch
  • Client Management: Provide our UK clients with the staff they require and ensure they stay with the Company by developing and leveraging relationships and prompt customer service
  • Shift administration: Allocate work to the UK staff working for your branch
  • Compliance: Making sure all our Client\'s UK staff who works for the branch are Compliant with the Country\'s legal requirements and industry standards.
  • Relationship marketing: Look out for and explore further requirements within our clientele.
  • Social media marketing: Drive recruitment and business development through all possible online platforms and networking..
Required Experience, Skills and Qualifications
  • You will be:
  • An individual with soft skills: communication, self-motivation, leadership, responsibility, teamwork, problem-solving, decisiveness, ability to work under pressure, time management, flexibility, negotiation, and conflict resolution.
  • Highly organized, punctual, reliable and with impeccable work ethics.
  • Someone with absolute command over spoken and written EnglishGood knowledge of MS Office and working online as all the tasks are carried out on our customized software.
  • Sound mind and body.
  • An extrovert with good telephone manners.
  • An energetic individual with loads of common sense.
  • Highly flexible as you would be expected to work weekends, nights, early and late shift as part of a rota.
  • Good analytical, numerical, problems solving and people management skills.
  • An honest, reliable, hard-working, confident, disciplined individual with a can-do attitude.
  • A quick thinker who can find solutions for problems within very short time frames and are not afraid to take on challenges.
  • A quick learner who is not afraid to ask questions and find solutions.
  • A leader who can motivate themselves, others and lead by example and work together.
  • A go-getter with a pleasing personality and persuasive skills.
  • A go-getter with a pleasing personality and persuasive skills.
  • Willing to learn and thrive in a challenging environment.
  • Someone with previous experience working for a western organization will be a definite advantage though not necessary.
  • Someone with a good level of education but who is a smart learner.
In return, you can expect:
  • -Full training and induction*
  • -ESI, EPF, Gratuity
  • -48 hours work with 2 days off/week and 23 days paid leave which will increase by 1.5 days for every year completed with the business
  • -Night shift allowance for those who are rostered to work late nights
  • -Opportunity to work for a Western Company remotely and learn and develop an international career.
  • -Opportunity to work as part of a small, young and talented team of professionals
  • -Opportunity to develop and grow your analytical, negotiation, leadership and English language and most importantly, your soft skills.
  • -Opportunity to prove yourself and quickly progress through the ranks for the right candidates
  • -Opportunity to earn good on target emoluments/bonus
  • -1st Month training period salary will only be paid at the time of leaving business subject to conditions.
Job Type: Full-time Salary: Up to 240,000.00 per year Benefits:
  • Paid time off
  • Provident Fund
Schedule:
  • Rotational shift
Supplemental pay types:
  • Commission pay
  • Performance bonus
  • Shift allowance
Experience:
  • total work: 1 year (Preferred)
Work Location: One location

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Job Detail

  • Job Id
    JD3088798
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cannanore, Kerala, India
  • Education
    Not mentioned
  • Experience
    Year