Job Description

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JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs

Key Job Responsibilities for Team Leader

• Authenticate requests/ perform due diligence prior to processing the request as per the documented procedure
• Open customer records in appropriate branches and systems, ensuring correct linkages and downstream impact.
• Ensure 100% accuracy in Confirmation recipients and SSIs Maintenance on the systems as per procedures with zero tolerance related to client data breaches.
• Present innovative ideas and demonstrate ability to implement under supervision of managers and stakeholders
• Ability to partner and work seamlessly in collaborative manner
• Support team and peers to achieve team objectives and goals
• Maintaining account mapping between the various systems.
• Data analysis / research and remediation function based on assignments.
• Ensure the procedural guidelines are followed
• Maintenance of Standard Operating Procedures "SOPs."
• Maintain MIS report as required.
• Maintain accurate volumes / productivity.

Key Systems Used: Client Central, CBD Mainframe, CASS, AMS, CIF II, TSS FX, OTM

Additional responsibilities for Team Leader

• Validate MIS weekly reports prior to reporting
• Maintenance and Validation of Standard Operating Procedures "SOPs." In a timely manner
• Ensure that the team has Quality Check process in place.
• Proactive Approach.

Required Skills and Qualifications

• Knowledge in use of Macros / Queries on MS Excel / Access a plus.
• Communication Skills ( specially with overseas business partners
• Attention to Details and optimal accuracy rate in processing critical request.
• Ability to create workflows and BRD's for Automation Programs.
• Understanding of settlement instructions and set-up/enriching trade confirmations
• Ability to understand bespoke activities and report accordingly

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.