Job Description

Organization Description

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Role Description

The Operations change management team under Trade & Working Capital department is seeking a high performing Associate candidate for Project Governance & Production Incident Management role based out of Mumbai. The successful candidate will be involved in working with Business stakeholders for establishing release management governance, tracking of all the release milestones from requirement stage until post implementation impact assessment, tracking of production incidents and analyzing historical trends for production system stability uplift, weekly and regular reporting to senior management

This role requires the candidate to work in India Hours.

Key responsibilities include but not limited to

• Establish release governance and framework for project and production incident management
• Tracking all the project milestones (including and not limited to)
  • Facilitating requirement gathering
  • Tracking Tech-Ops Engagement
  • Organizing the discussion with Technology partners for requirement walkthrough
  • Tracking progress of project
  • Weekly and regular meeting with Stakeholder to drive the progress
  • Driving Pre - Post implementation tasks and reporting to Sr. Management
• Proactive tracking of production incidence
• Analyze the impact of production incidence and regular updates to Sr. Management
• Analyzing historical trends of system to uplift production system stability.

Required Skills and Qualifications

Core Skills:

• 5+ years of Release or Project Management Experience
• Experience of working with various stakeholders
• Excellent communication skills, both written and verbal and capable of developing strong story boards to support senior management update
• Exceptional organizational skills, be able to prioritize demands/tasks based on priority level
• Strong analytical ability with experience in analyzing and synthesizing large data sets
• Strong level of proficiency with Microsoft tools (Excel, PowerPoint, SharePoint, Project),
• Knowledge of Tableau, Alteryx, Click view will be preferred
• Knowledge of Global Trade Finance business (i.e. lifecycle of Import and Export across the border and Banking involvement in the process) will be an advantage

The candidate should also possess the following attributes:

• Self-starter who is creative with a 'can-do' attitude and strong work ethic
• Exceptional attention to detail and problem solving skills
• Ability to multitask and handle high stress while maintaining accuracy in tight deadlines
• Comfortable working in a fast-paced environment
• Ability to work with cross-functional global teams and interact with all staff levels

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.