Job Description

Organization Description The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Employer Description JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans JP Morgan Payments Trust & Safety Overview

JP Morgan Payments Trust & Safety Product offering combines fraud and financial crimes services to form a comprehensive trust network that can simplify payments experience, increase Straight Through Processing (STP) and reduce fraud. These services would offer Control Center for clients to make decisions, author client specific fraud rules, Proactive Screening for early screening of counterparties to reduce friction, Data-driven Machine Learning model to score beneficiary risk, APIs that use JP Morgan's network to validate counterparties amongst many other services.



Vice President Control Manager - Trust & Safety (JP Morgan Payments) Role Overview: The Payments Controls team is seeking an Vice President level candidate who will be the control manager responsible for partnering with the leads of the Trust & Safety to: (i) assess operational risks for existing and new products and (ii) implement effective controls to provide sustainable solutions for mitigating operational risks. The candidate will also be responsible for leading thegovernance forums, managing relationships with the 2 nd and 3 rd LODs and participating in regulatory engagements. The successful candidate will be expected to implement Payments end to end target operating model for Trust & Safety and to become a trusted advisor for the leads of the business. Principal Duties and Responsibilities:

• Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
• Execution and implementation of business control priorities and strategy - driving the control agenda through monitoring key operational risks, management concerns, strategic control initiatives, business evolution, risk and control governance and reporting
• Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues, to support business-related programs and strategies
• Provide support for the end-to-end execution of the firm's operational risk self-assessment reporting process and system, i.e. CORE (Control and Operational Risk Evaluation). This includes control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
• Drive the CORE strategy and uplift controls globally, in partnership with Product, Operations and Controls
• Coordinate and engage in Regulatory Exams and Audits (both internal and external)
• Identification, documentation and remediation of control gaps, risk assessment and root cause issue analysis
• Support the monthly controls governance agenda

Core Competencies:

• Business Acumen: ability to understand the business - knowledge of regulations impacting the business
• Communication/Presentation: excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
  • Implementation skills
  • Writing Action Plans
• Networking: exceptional interpersonal skills; exceptional collaboration and relationship building skills
  • Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Process/Design Analysis: ability to understand a process and associated risk to inform control design
• Problem Solving/Analytical Skills: solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions, recommend solutions and obtain stakeholder consensus
  • Understanding root cause / identifying control deficiencies
  • Developing timely and sustainable solutions
  • Analyze metrics for emerging risk
• Change Management/Decisioning: ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making

Qualifications:

• Bachelor's degree or equivalent experience required
• 7+ years of financial service experience in controls, product management, audit, quality assurance, risk management, or compliance preferred
• Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.