CIB DPS - Network Management - Performance Manager - Associate Network Management is a global function within the Digital & Platform Services (DPS) of the Corporate and Investment Bank (CIB). Network Management is responsible for managing J.P. Morgan\'s network of agent banks and financial market infrastructures (FMI) to meet J.P. Morgan\'s requirements for cash and securities services for proprietary and client activities in over 100 markets. The network of providers includes banks, subcustodians, brokers, payment systems, central counterparties, securities depositories and cheque clearing systems.
Network Management has a global presence in key locations to provide market coverage and is comprised of several teams including, Network Management (NM), Performance Management (NPM), Network Client Consulting (NCC) and Network Services (NS).
The Performance Management team is accountable for ensuring that service standards agree with agents are adhered to, to the highest level. Their role is to partner with Operations and the agent network to ensure optimal service delivery, enhancements and to manage operational risk.
Roles and Responsibilities:
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