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Party Reference Data: Service Desk and Test Analyst
Party Reference Data actively contributes to the firm's efforts in growing the business, reducing costs, and ensuring regulatory compliance. The organization's objectives are to explain the path that critical data follows, improve data quality, reduce ambiguity and inconsistent terminology, enhance transparency, rationalize the number of replicated data assets, and improve firm-wide sharing of information and best practices.
The Party Reference Data Utility is a firm-wide function supporting all lines of business. Parties include clients, issuers, obligors, guarantors, counterparties, exchanges, etc. The Utility is responsible for managing party data throughout its lifecycle, from onboarding to disposition. Party reference data is at the heart of every transaction executed by the firm. Reference data connects parties to contracts, parties to accounts, and parties to transactions. JPMC is on a multi-year journey to transform the way we capture, structure, and store party reference data. We are building a scalable, flexible platform to meet evolving business and regulatory demands with the goals of improving the client experience, simplifying operations, and enhancing analytical capabilities.
PRD Service Desk & Testing Team acts as a primary point of contact (POC) PRD end users/stakeholders for their data and functionality enquiries across multiple platforms (for e.g. COLT, Party Central, GEMS, RMS, etc.). The team collaborates with Reference Data Technology (RDT), Product Owners and Party Reference Data Operations teams to analyze and resolve functional, data and technical issues raised by stakeholders.
The team is also be responsible for performing and conducting end to end testing across multiple environments of Party Central (1.0 and 2.0), COLT, GEMS and RMS applications on projects related to product enhancements, production fixes, operational releases, data integrity, platform conversions and regulatory reporting.
Responsibilities Include:
Service Desk:
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