Channel Relationship Manager Trade

Year    Uttar Pradesh, India

Job Description





Updated: December 30, 2022
Location: Uttar Pradesh, India
Organization: Cement


:



Accountability
Supporting Actions



Achievement of Sales Target

To ensure achievement of agreed marketing / sales plan & realization targets for the assigned Territory .


  • Sales planning by dealer and retailer \xe2\x80\x93 product-wise, month wise, bucket wise and ensuring desired counter share and market share

  • Track retailer level sales, stock replenishment based on continuous monitoring of all commodity value

  • Systematic coverage of channel partners through regular call cycle plans and permanent journey plans for increase in penetration by having desired depth of distribution and numeric reach

  • Process & monitor daily sales and coordination with TSM / Regional logistics for supply



2. Business Development

Channel Management & Development of New Business/New Geographies

  • Identification of new business opportunities in territory/new geographies catering to institutional customers and creating on-going engagements

  • Expansion of market network in accordance with CEMTRAC DPI\xe2\x80\x99s through appointment of new dealers and attachment of new retailers

  • Exploring the possible locations for new inventory points within the assigned territory in line with i2 network analysis

  • Provide suggestions for schemes & CRM activities and ENSURING effective implementation of the same for getting maximum benefit to dealer/retailer

  • Propose, implement and improvise rural marketing activities effectiveness whereever applicable

  • Identify prospective Branded Channel partners and drive cement sales in these counters.



UGAHI, Collection & Credit Control

To regularly monitor & control timely collections to keep receivables as per the norm

  • Ensure timely collection as per the terms and order execution as per the approved credit limits

  • Constantly monitor dealer\xe2\x80\x99s credit worthiness and alert management in case of any adverse developments

  • Collection of security deposit at the time of appointment and enhancing it according to the norms of the company and exposure in the market place

  • Tracking Dealers Credit Exposure with the Trade



Customer Service

To provide meaningful customer experiences to the product and services of the company

  • Adhering to quick response time in complaint management

  • Ensuring continuous monitoring of deliveries with coordination of execution owners

  • Continuously driving various customer loyalty programs and build differentiation with the competitors

  • Meeting and surpassing the channel partner requirements for increase in customer satisfaction

  • Ensuring high visibility in merchandising, outdoor media and other advertisements for driving positive brand equity index
  • Creating awareness of value added services like Mobile Lab, Information Centre, Toll Free Number etc for Dealers, Retailers and End Customers

  • Effective utilization of Sales & Order Planning, Customer Order Fulfillment for timely receipt of material at customers end

  • To co-ordinate with customer service centers and ensure higher Customer Satisfaction Index



Reporting & Market feedback

Collect and provide information on market trend, competitors\xe2\x80\x99 price and activities to help management take appropriate action and to ensure System Confirmation/Perfection complying all Internal Controls.

  • Make available the information on competitors\xe2\x80\x99 promotion & pricing activities to TSM

  • Closely interact with dealers / retailers / stockiest to get the first hand market feedback & communicating the same to TSM to enable prompt decision making on market intelligence

  • Ensuring timely submission of various reports on periodic basis


Qualifications:

MBA
Minimum Experience Level:
4-8 Years

Report to:
Vice President

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Job Detail

  • Job Id
    JD2984017
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year