Job Description

Organization Description Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Employer Description JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs. Global Finance & Business Management ("GF&BM") India is a combined LOB-aligned (Line of Business-aligned) finance & business support team located in India and is part of JPMorgan\'s global capability center (GCC). We are part of the Office of the CFO (OCFO) organization within JPMorgan, which has 13000+ people across the globe, majority of whom are tasked with managing the firm\'s Finance function, responsible for reporting quarterly earnings and complying with regulatory requirements along with managing the firm\'s capital.

GF&BM India was established in September 2002 and currently we have a network of more than 3400+ professionals based out of our Mumbai, Bengaluru and Hyderabad offices who support four main "pillars" of work - Controllers, Planning & Analysis, Finance Operations and Business Client & Products. The teams in India are aligned to the respective LOBs that they support which include Corporate and Investment Banking (CIB), Commercial Banking (CB), Consumer and Community Banking (CCB), Asset & Wealth Management (AWM) and Corporate/Firmwide functions.

We have a strong culture that embodies the principles that guide us in how we do business across the firm. We strive to create a workplace that values and respects individual viewpoints, while at the same time challenging the status quo to make continuous improvements in our processes.

JPMorgan is an equal opportunity employer and places high value on diversity and inclusion. We recognize that our people are our strength and diversity of thought and practices makes us more successful. The role is part of the Finance & Business Management (F&BM) team supporting Consumer and Community Banking (CCB) Organization. F&BM team drives business management, financial analysis, vendor management, strategy, program management, training and internal communications for CCB Technology and Product organization teams across Mumbai, Hyderabad and Bengaluru. CCB F&BM plays a pivotal role helping CCB Tech/Product organization shape & achieve its vision, execute its strategies and support businesses by providing information, analysis and recommendations to improve results and drive decisions.

Business Manager is an experienced professional who manages headcount governance, budgeting and forecasting, spend governance, location strategy and executive reporting for India based teams across Mumbai, Hyderabad and Bengaluru. The person in this role will have these key focus areas apart from the core BM role: supporting day-to-day business operations with a focus towards enhancing efficiency and effectiveness, facilitating cross-functional collaboration to align strategy and execution, and helping communicate business and product strategy and progress to leaders. This person will be responsible for collaborating with Senior stakeholders to drive progress across a variety of functional activities including product strategy, marketing, analysis and planning, and stakeholder engagement. They will also partner with stakeholders to establish, evolve, and track key business results/metrics. Business Manager should be proficient at managing CxO level stakeholders, working with large teams, as well as help the business run efficiently and effectively.

The roles and responsibilities include, but are not limited to:

• Provide Business Management support for CCB India (Tech/Product Organization) supporting Forecasting, Budgeting, Location Strategy, Spend governance and analytics
• Manage risk and control agenda
• Act as signing authority for all headcount and spend requests to enable budget adherence
• Manage seat utilization and allocations for all India locations ensuring efficient resource utilization
• Work closely with various support teams such as CIO office, Real Estate teams, Recruitment teams to drive key strategies
• Continually evolve the analytics and data presentations to enable fast and accurate decision making
• Assist the Senior leadership in executing initiatives and programs
• Ensure collaboration with Recruitment team on Headcount Governance(Hiring Stats, Hiring drives etc)
• Executive presence and a thought leader able to influence and advocate for their views/ideas
• Strong expertise in business strategy, strategic frameworks, qualitative and quantitative analysis
  

Skill sets

• 12+ years of experience primarily in Business & Stakeholder Management, Location strategy, Seat allocation, Headcount governance & Program Management
• Experience working in Financial Services/Product organization / projects is preferred, but not a must
• Ability to work across wider organization with virtual teams and across hierarchies
• Strong expertise with collaboration tools like MS Excel pivots & macros, VBA, Confluence & Sharepoint
• Ability to clearly story board executive Power point presentations
• Excellent analytical, communication, organizational and problem-solving skills
• Enthusiastic, self-motivated and effective under pressure; Ability to prioritize requests and multi-task on time sensitive multiple requirements
• Support our agile roadmap, identifying new practices, and building new tools, capabilities, and processes to enhance operations (e.g., dashboards, automation strategies, etc.)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.