Job Description

About us:

Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree\'s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for marketplaces, bank account verification API and Auto Collect - a virtual account solution to match inbound payments to customers.

Founded by IIIT Hyderabad alumnus Akash Sinha and IIT Kharagpur graduate Reeju Datta, www.cashfree.com is among the leading payment service providers in India processing transactions worth USD 20 Billion annually. We have leveraged technology to lead payment disbursals in India with more than 50% market share among payment processors. Cashfree enables more than 1,00,000 businesses with payment collections, vendor payouts, wage payouts, bulk refunds, expense reimbursements, loyalty and rewards. Apart from India, Cashfree\'s products are used in eight other countries including USA, Canada and UAE. Cashfree is backed by Silicon Valley investor Y Combinator, Apis Partners, State Bank of India (SBI) and was incubated by PayPal.

Cashfree is currently used by over 100,000 businesses for vendor payouts, wage payouts, build refunds, expense reimbursements, loyalty, and rewards. Some of its notable customers include Dunzo, Xiaomi, Tencent, Delhivery, Zomato, Cred, Club Factory, and ExxonMobil.

Roles & Responsibilities -

- Lead the product partnership charter for specific products like E-collect (Virtual account collection) , NACH, Card EMI. [ Note: Any one of the product would be assigned]

- Work on product roadmap & AOP from a banking innovation and experience perspective

- Collaborate with Banks to ensure stability of key metrics linked to user experience & commercials

- Build & establish relationships with the Bank\'s product team & key stakeholders.

Drive key metrics like

1. Success Rate,

2. Cost,

3. Optimise Refund & Settlement SLA,

4. Innovation with respect to the Product.

- Collaborate with internal Engineering, Product, Operations & finance team to build best customer centric product experience

- Role will involve managing the key banking partners, fintechs and issuing focused cobrands/networkDrive pre sales,commercial negotiations,agreements, customer delivery; implementation of the said solutions across mapped set of banks/fintechs

Required Skills:

- Business acumen and Customer advocacy: Should be a passionate believer in digital transformation and the use of technology to simplify business processes and improve merchant/ customer experience.

- High energy team player with willingness to learn and adapt quickly.

- Product | Design thinking capability

- Stakeholder management

- Program management

- Soft skills like PPT, Excel & Documentation

Good to have:

- Experience in FinTech / Technology organizations

- Experience in startup ecosystem or a product/Technology driven organization

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