Job Description

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Job Responsibilities

This role will be responsible for executing and gaining approvals for credit card marketing campaigns via multiple marketing channels and based on strategic direction on product, positioning, pricing, and placement. The focus of each campaign is seamless execution for existing customers and requires an eye on the customer experience. This person will utilize their project management skill to manage a diverse and dispersed set of stakeholders. They will identify opportunities to improve process, develop efficiencies, and deliver results, while ensuring regulatory compliance.

Required Qualifications, Skills and Capabilities:

• 5+ years of campaign management marketing, project coordination or similar experience e.g. advertising, media, agency, or creative strategy
• Set up and manage E2E campaign management work flow using various tools
• Collaborating across multiple stakeholders to manage the SLA for all the existing customer marketing campaigns
• Experience in any one of the campaign management work flow tools
• Experience in managing various stages of campaigns - Initiation, building, creative/content building, data extraction, completion working with multiple stakeholder - Marketing manager, Content builder, List extraction team
• Enthusiasm and willingness to learn is a must
• Bachelor\'s or Master Degree in marketing required

Preferred Qualifications, Skills and Capabilities:

• Build and manage E2E campaign delivery
• Monitor and track the campaign progress and work with multiple stakeholders to stick to SLAs
• Be results-oriented with strong attention to detail and problem-solving skills
• Possess strong communication, interpersonal skills, and leadership potential
• Demonstrate they are customer-obsessed by understanding the customer experience
• Have a proven ability to operate in a process-oriented environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what\'s best for the customer.

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

JPMorgan Chase