Job Description

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.

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Springer Nature Technology and Publishing Solutions is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver content across media and markets using our Technology and Publishing Solutions. With a focus on technology-driven solutions and deep insight in the publishing domain, Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire, produce, and deliver content in the most efficient ways possible. We are ISO 9001 certified, driven by over 1000 professionals in Technology, Research & Analysis and Marketing shared services.
We are proud to be an equal-opportunity employer. All applicants will be considered for employment on the basis of merit alone, without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Short Summary of the Division

The core purpose of the Global General Affairs (GGA) team is to maximize the value of real estate to our business, ensuring that we occupy the right space at the most affordable cost. Our work ranges from the major strategic decisions about property locations, commitments and costs, workspace planning and removal programs, through to the operational facilities services necessary for everyone to work productively every day in the office. We also manage the global insurance program, the global crisis management organisation for Springer Nature and are co-responsible for health & safety.

Purpose of the Role

Ensure that Springer Nature\'s Crisis Management Organisation and business continuity planning activities are adequate, effective, up-to-date and fit for purpose.

Responsibilities

Crisis Management

\xef\x82\xb7 Ensure established Crisis Management Teams (CMTs) meet the requirements of the Global CMT(GCMT) and Local CMT (LCMT) Terms of References
\xef\x82\xb7 Support the GCMT and LCMTs by providing expertise relating to crisis management best practicesand make recommendations for improvements where required
\xef\x82\xb7 Ensure crisis management documentation for all locations are reviewed, maintained and updated,and tested / exercised regularly
\xef\x82\xb7 Ensure appropriate crisis management training and awareness activities take place across theorganisation
\xef\x82\xb7 Support CMTs during a live crisis where required
\xef\x82\xb7 Support the SN Global Crisis Communications Tool (Send Word Now) as a GGA SWN Admin, working closely with HR SWN Admins to ensure training is provided to the new LCMT members and Tests to be held annually

Business Continuity Planning

\xef\x82\xb7 Ensure Business Impact Analyses (BIAs) and Business Continuity Plan (BCP) Risk Assessments have been undertaken in all [key] locations globally
\xef\x82\xb7 Ensure effective BCPs are in place globally, across all [key] locations, business divisions, and support functions
\xef\x82\xb7 Ensure all business continuity documentation is reviewed, maintained, updated, and tested/exercised on a regular basis

\xef\x82\xb7 Ensure appropriate business continuity training and awareness activities take place across then organisation
\xef\x82\xb7 Be the Subject Matter Expert (SME) for business continuity matters and provide support to any locations/teams where business continuity knowledge or experience may be more limited
\xef\x82\xb7 Ensure that valuable information gathered during business continuity planning activities across the business is consolidated, reported on and utilized for improving SN\'s overall operational resilience
\xef\x82\xb7 Act as an ambassador for business continuity across the organisation and promote best practices at all times

• Provide effective communications with GGA Management team, internal departments and external service providers and all levels of the business, regarding business continuity and any proposed updates or changes
• Any other ad hoc duties as appropriate
• Limited international travel and working out-of-hours may be required

Solid Experience of:
\xef\x82\xb7 Minimum of three years working in business continuity
\xef\x82\xb7 Proven, demonstrable achievements in business continuity disciplines

Skills/Knowledge:

• Producing internal communications and working with internal teams at all levels of the business
• Evaluating and rolling out small and large scale projects - locally and globally
• Working with, and managing, costs and budgets
• Strong verbal and written communication skills

Qualifications
Degree and DRII or MBCI certified, or equivalent. Demonstrably excellent technical skills and knowledge

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At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.

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