Job Description

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients. Over 1,850 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.

The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.

We actively seek a Business Analyst, EBS Financials/SCM resident in our Hyderabad/ Bangalore locations.

Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.

Position Summary

The role of the EBS Financials/SCM Business Analyst is to work with AMS Support and Development team and provide Functional Design document of the issues / enhancements related to Oracle eBusiness Suites Financials and SCM related modules. The position has the responsibility for researching, analyzing and documenting the issues and enhancements requested / reported by global support team and clients. The role also has the responsibility of testing, planning and project managing the delivery of bug fixes and enhancements. The role of the Business Analyst requires the functional and technical expertise and skills to diagnose serious system/business issues, document and design solution approach, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments.

Essential Duties & Responsibilities

• Work closely with Support Team, customers and development team on a daily basis to understand the customer needs and analyze them when a bug or software enhancement is needed
• Document the business requirements and solution design for the reported enhancement requests and bug fixes
• Planning and coordination of solution delivery for the reported enhancements and bug fixes
• Create scripts to identify, analyze the data issues for development of data fixes
• Manage multiple delivery of multiple solutions and documents related to multiple stakeholders and clients
• Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
• Collaborate with team members in a virtual team environment to extend field experience to different client situations
• Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience

Qualifications/Skills/Experience

Education

• Bachelor or Master Degree in Computer Science, or related field or equivalent experience

Location: Hyderabad/Bangalore

Experience

• 8 - 10 years of relevant Oracle EBS experience in eBusiness Suite Financials and SCM related modules
• Experienced in Multiple Implementations, Upgrades and business improvement projects with large corporates using eBusiness Suite
• Expertise with Oracle EBS 11i & R12, including full life-cycle implementation experience, configuration and administration of the application
• Knowledge of Oracle maintenance/patching mechanics and EBS architecture
• Demonstrable history solving complex problems across multiple modules
• 2-3 years experience in working with Agile Software Development methodologies for planning and scheduling

Skills

• Superb trouble-shooting skills and tenacity in problem solving
• Strong knowledge of key application functionality, tables and relationships
• Deep knowledge of Oracle EBS customization/extension methodologies
• Excellent analysis and business flow understanding related Finance and SCM domain
• Ability to use various tools (TOAD/SQL Developer) to analyze the data and functionalities
• Excellent interpersonal, presentation and communication skills \xe2\x80\x93 verbal & written
• Attention to detail and the ability to learn quickly
• Extreme focus on Client satisfaction
• Ability to work calmly and professionally in high pressure situations
• The ability to work remotely from a home based office in a virtual environment

Company Description

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.

The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. According to Gartner, the third-party support market will grow to $1.05 billion by 2023, a 200% increase. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $5 billion in total maintenance costs since its inception.

Be Treated Like the Best

• Rimini Street hires only the best \xe2\x80\x93 and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
• No bureaucracy, thousand-page rule books or politics \xe2\x80\x94 just everyone working together to build a great company through service excellence and client success
• Work hard, play hard environment \xe2\x80\x93 Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
• We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
• All Rimini Street professionals are encouraged to grow and learn new skills

Accelerating Company Growth

• Trading on Nasdaq under ticker symbol RMNI since October 2017
• Added to the

in 2018 * Over 2,000 active clients, including 100 of the Fortune 500 and Global 100

• 2019 fiscal year revenue of $281.1 million, up 10.9% year over year
• Expanded operations in Eastern Europe, Latin America, Southeast Asia and the Middle East in 2019
• Launched the global availability of Application Management Services for Salesforce, SAP and Oracle

Recent Industry Recognition

• Received 34 awards in 2019, including 24 awards for excellence in customer service from awards companies such as the International Stevie Awards, the American Stevie Awards, and the Stevie Awards for Sales & Customer Service
• Honored with two gold Stevie awards for Company of the Year in 2019,
• The Rimini Street Foundation also recognized with a Stevie award in 2019 for Corporate Social Responsibility Program of the Year

In 2019, Rimini Street also partnered with 68 charities around the world through the Rimini Street Foundation, providing financial contributions, in-kind donations and more than 800 employee volunteer hours, and expanded its charitable work to Germany and Taiwan.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

Rimini Street