Job Description

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JOB Responsibilities

• Engage with DCS Stakeholders in terms of Roadmap and resource allocation
• Communication of CPCS efforts towards DCS on a periodic basis
• Articulate and document process flows including customer interactions, operational intervention, end to end flows, data handoffs, etc.
• Understand client, market and regulatory requirements, their current product usage and prioritise the requirements based on data analysis and strategic business need.
• Perform impact analysis for business initiatives to consider which partner business groups that will consequently be required to undergo technical or operational process change.
• Define functional and non-functional business requirements for development and commercialisation in order to meet business targets.
• Devise a transition process to ensure that Operations, Technology and Service can seamlessly move to their respective target state models.
• Analyse and elaborate product features and operational, regulatory and compliance, UI, reporting and sanctions screening requirements.
• Develop subject matter expertise in multi LOB processes for ad-hoc consultation for any unique or unexpected scenarios identified.
• Review of Demo Goals leading to written Test Cases.
• Production of Test Messages which support the underlying test case.
• Documentation and execution of test scenarios - identify specific scenarios and write test scripts.
• Utilisation of test automation tools, to enable the efficient and timely E2E test execution, therefore previous experience of automated testing is required.
• Defect Monitoring and Reporting.
• Conduct walk through and training sessions to update stakeholders and user groups.
• Analyse defects by prioritising and exploring alternative solutions.

Required Skills & Qualifications

• 8+ years of experience in a medium to large diverse organization in change services with 5+ years of management experience
• Project Management & Business Analysis skills - required
• Worked in CIB business function ie; Global Markets, Middle Office, Wholesale Payments or Securities Services.
• Project / Agile methodology Qualification - preferred.
• Worked in CIB business function, Global Markets, Middle Office, Wholesale Payments or Security Services
• Relevant experience within the Financial Services industry supporting multiple LOB\'s delivering in a highly complex and high-volume environment
• Good understanding of Markets products and trade lifecycle. Preferably Fixed Income Currencies and Commodities, Derivatives
• Strong organizational skills - ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines
• Understanding of Equity Derivatives Product Workflows and trade lifecycle is preferred
• Hands-on experience with JIRA & Confluence will be an added advantage.
• Experienced in using Business Driven Development / Test Driven Development test methodology or test case automation.
• Experienced in testing processes to define requirements, document user stories and test scripts through to test execution

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase