Job Description

BI Support \xe2\x80\x93 Business Intelligence Reporting to Global BI Director Location: India, (hybrid or remote) About the role We are searching for an experienced BI Support to our BI Developers to join our team and play a key role in supporting the business with insights that shape commercial & operational decisions. The ideal candidate should be highly skilled in all aspects of data analytics, including mining, generation, interpretation and visualisation. Additionally, you should be committed to transforming data into readable and goal-driven reports that can help drive the growth & efficiency of the business. In this role you will work closely together with both the Global BI Director and other Data Analysts across a variety of business functions. Key responsibilities

• The BI Support will be responsible for the supporting development, documentation, and distribution of reports. The role requires a solid grasp of both relational and dimensional data sources.
• Tasks will also involve the day-to-day monitoring and maintenance of components that make up the data warehouse and reporting infrastructure.
• The candidate will also be required to prepare ad hoc data requests, analyse report results to ensure their accuracy and draw out business insights.
• The role requires business analysis experience, strict data governance and working to best practices to improve overall quality and speed-of-delivery

Day to day, the role will entail:

• Ongoing maintenance and development of reporting platform
• Acquiring data from primary and secondary data sources through running, maintaining and developing SQL queries
• Ensuring quality, accuracy and consistency of data in our reporting platform
• Interpreting data and analysing results using statistical techniques
• Developing and implementing improvements that drive excellence in the functionality and data structure of our reporting platform
• Processing, designing and presenting data in the form of management reports and dashboards to help the business make better business decisions
• Defining, measuring, and tracking business performance against a set of KPIs
• Responding to ad hoc data requests, analysing report results to ensure their accuracy and drawing out business insights Supporting business users

Qualities

• Intelligent and analytical
• Persistent and goal-oriented
• Strong attention to detail
• Unfazed working in a fast-moving environment & manages ambiguity while maintaining focus on priorities
• Team builder. Recognises the importance of the team
• Willingness to go beyond the job description to meet business goals
• Tenacious and investigates problems to establish root cause
• Solves complex problems with creative solutions
• The candidate must have excellent problem solving skills with a track record of delivering on time
• A quick learner who is able to work quickly while maintaining focus on priorities
• Highly motivated individual who has the ability to take ownership of projects, from initial inception to drive through to final completion, and can work with direction but little supervision
• Excellent communication, influencing and stakeholder management skills

Qualifications

• Good knowledge of SQL Server,
• Experience in buiding Power BIreports and working with Microsoft Azure Power Platform using PowerApps and PowerAutomate
• Proficient in the use of Excel, e.g. use ofPivot tables, VLOOKUP, etc.
• Ability to drive process excellence and change
• Solid organisational skills, ability to prioritise and multi-task in a demanding environment
• Able to optimise and improve automation of data processes
• Fluent in English

Experience

• Experience in a similar role using SQL,
• A bachelor\xe2\x80\x99s degree in Data Analytics, Computer Science, Mathematics, Finance or a related field of study
• Previous exposure to Microsoft Dynamics CRM and an understanding of the Microsoft DataVerse would be an advantage.
• Comfortable with business analysis and requirement gathering
• Able to demonstrate reports to internal business users; promote benefits of BI, and encourage usage across departments
• Previous experience in a large global corporate is a plus

Contract

• Full-time
• Location can be anywhere in India, but work hours would need to have significant overlap with European/UK working hours

About IWG

IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient. We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services. As the world\xe2\x80\x99s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers. Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres. Carbon Neutral Workplaces IWG\xe2\x80\x99s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040. Leading Employer Award IWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.
Join us at https://careers.iwgplc.com/home