Provide an epic experience for our guests at all times
Maintains a complete knowledge of all menu items, liquor brands, beers and non-
alcoholic selections available in the assigned outlet
Maintains a complete knowledge of designated glassware and garnishes for each drink
Maintains a complete knowledge of table/seat/station numbers, proper table set ups,
room capacity, hours of operation, menus, price range and dress code of assigned outlet
Competently and with style open and serve wine/champagne bottles
Interact with Sailors and provide beverage information, promoting drinks and/or upselling
premium brands. They will also suggest alternative cocktails that aren\xe2\x80\x99t visible on the menu
Ensure that all bar products, equipment and cleaning materials are used in a cost-
effective manner
Inspect cleanliness and condition of assigned station and service areas; rectify any
deficiencies
Ensures that Sailor orders are correctly entered into the system and monitors tab for any
corrections necessary
Carries out clear down routines after service and ensures the appearance and condition
of all items including glasses and bottles meet Virgin Voyages standards
Notifies Bar Supervisor of any complaints raised and seeks to resolve
Be familiar with all cruise services/features and activations to respond to Sailor inquiries
accurately
Ensures compliance with the Company alcohol policy and notifies Bar Supervisor when
Sailors/Crew are in danger of breaching Superpowers Required:
Minimum 2 years\xe2\x80\x99 experience as Bar Server/Waiter/Steward onboard a Cruise ship or
4/5 star hotel/resort.
Passionate about people and able to handle sailor complaints with a smile!
All certificates as required by the STCW code for this position.
Knowledge of various drink recipes and beverage service standards.
Strong written & verbal skills
What Matters to Us At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won\xe2\x80\x99t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
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