Job Description

PRIMARY FUNCTION:
Part of the Accounts Receivable team, this position is responsible for various AR Processes

• Perform all required cash application activity for all GFSS ledgers within GFSS scope using multiple ERPs including Oracle and both automated & manual application if necessary. Invoices should be closed in a timely manner to comply with all AR SLAs for cash application.
• Post cash receipts for bank transfers, netting intercompany and cheques using information indicated on the bank statement and customer remittance advice to identify the invoices to match.
• Ensure processes are fully documented including any remittance or receipt level specific variance, along with an understanding of the background to these variances to ensure optimum standard processes
• Monitor & clear all queries and requests to the AR mail inbox on a regular basis throughout each day to ensure all queries are actioned within the agreed 12 hour SLA.
• Perform query management/resolution/root cause mitigation on all AR queries and provide recommendations on how to mitigate future issues and improve overall customer service.
• Work closely with the Credit and Collections team to address COA through prompt management of remittance advice and communication of significant values on key customer that are missing the appropriate back up.
• Investigate the output of the bank reconciliations performed by the GFSS GL team to address open items for AR.
• Month end close co-ordination. Review all close documents and ensure accuracy of the receivables data prior to close.
• Deliver all Internal/External/SOX Audit requirements as requested.
• Actively highlight processes for improvement opportunities and communicate via International GFSS SME group, BPI program, CI Committee etc

Qualifications

PRIMARY FUNCTION:
Part of the Accounts Receivable team, this position is responsible for various AR Processes

• Perform all required cash application activity for all GFSS ledgers within GFSS scope using multiple ERPs including Oracle and both automated & manual application if necessary. Invoices should be closed in a timely manner to comply with all AR SLAs for cash application.
• Post cash receipts for bank transfers, netting intercompany and cheques using information indicated on the bank statement and customer remittance advice to identify the invoices to match.
• Ensure processes are fully documented including any remittance or receipt level specific variance, along with an understanding of the background to these variances to ensure optimum standard processes
• Monitor & clear all queries and requests to the AR mail inbox on a regular basis throughout each day to ensure all queries are actioned within the agreed 12 hour SLA.
• Perform query management/resolution/root cause mitigation on all AR queries and provide recommendations on how to mitigate future issues and improve overall customer service.
• Work closely with the Credit and Collections team to address COA through prompt management of remittance advice and communication of significant values on key customer that are missing the appropriate back up.
• Investigate the output of the bank reconciliations performed by the GFSS GL team to address open items for AR.
• Month end close co-ordination. Review all close documents and ensure accuracy of the receivables data prior to close.
• Deliver all Internal/External/SOX Audit requirements as requested.
• Actively highlight processes for improvement opportunities and communicate via International GFSS SME group, BPI program, CI Committee etc

ESSENTIAL FUNCTIONS:
A. Ensure all cash applications are performed within agreed timescales and in line with agreed SLA’s
B. Ensure Plant requests and queries are dealt with in a prompt and comprehensive manner and in line with SLA’s
C.
Support and deliver all agreed month end activities to ensure process governance and accuracy of results reported for all GFSS.
D. Awareness and alignment to all GFSS SLAs agreed with Customers.
E.
Involvement in ad hoc project work with a focus on continuous improvement and automation
F. Support the international GFSS SME group by highlighting any proposed projects, BPI, change requests for AR, that could improve the overall AR end to end process
G. Ensure all netting transactions are completed within agreed timetable and intercompany statements are issued within given timescales.

• GFSS Cash Application
• ~20,000 receipts per month

• Implementations delivered on time
• 95% + Quality Scores
• Development plans and goals achieved on time
• Invoice Interface process

SPECIALIZED KNOWLEDGE:

• At least 4 years’ experience in an Accounts Receivable/Sales Ledger essential.
• SAP and Oracle experience essential
• E2E Order to Cash experience preferred
• Strong communication skills and customer focus essential
• Strong team player
• Training and process improvement experience essential.
• Ability to work on automation projects to deliver productivity savings
• Customer service background, ideally in a shared services environment
• SAP and Oracle experience essential
• Additional ERP knowledge beneficial
• Intermediate/advanced Excel skills beneficial
• Knowledge of accounting principles essential
• Candidates must be able to demonstrate an ability to work within a team environment, in a customer focused role and also be able to cope with working to strict deadlines.
• Also, should have good communication skill (written & verbal), good PC skills, including PowerPoint, Word, Excel, should be willing to stretch if required, good interpersonal Skills, open to working in Shift
• Basic qualification MBA Finance or M.Com.

ADDITIONAL INFORMATION:

• Ability to work effectively with other team members, internal and external customers required
• Ability to manage and prioritise own workload to meet strict daily service level agreements
• Good communication skills essential
• Pro-active customer service approach essential
• There may be a need to travel to overseas locations from time to time

What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Finance/Accounting
Region: Asia Pacific
Organization: Corporate Sector
Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No