Customer service/support Associate/executiveLocation : Kandivali East, Malad West- Freshers as well as Experienced candidates welcome with excellent communication skills (US Shift) Education : HSC+ for experienced candidates and Graduate for FreshersSalary : 18000-30000- Voice and Chat process - Rotational shift, Rotational week offsRoles & Responsibility :- Take ownership of customer issues- Troubleshoot problems and drive resolutions- Collect prompt and accurate customer feedback- Document knowledge as solution articles- Master the use of a help desk software (ref:updazz.com)
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