Associate/executive Customer Support/service Bpo (0 3 Yrs) Mumbai (after Sales / Customer Service)

Year    Mumbai, Maharashtra, India

Job Description

Customer service/support Associate/executiveLocation : Kandivali East, Malad West- Freshers as well as Experienced candidates welcome with excellent communication skills (US Shift) Education : HSC+ for experienced candidates and Graduate for FreshersSalary : 18000-30000- Voice and Chat process - Rotational shift, Rotational week offsRoles & Responsibility :- Take ownership of customer issues- Troubleshoot problems and drive resolutions- Collect prompt and accurate customer feedback- Document knowledge as solution articles- Master the use of a help desk software (ref:updazz.com)

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Job Detail

  • Job Id
    JD2967862
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year