Associate
Year Thane, Maharashtra, India
Job Description
Support the CFAB Collection team with respect to Collection process, policy, strategy, systems, customer communication
- Customer Communication- End to end management of E-mail, SMS and IVR
- Prepare monthly communication plan and draft content for E-mail, SMS and IVR.
- Ensure execution of management strategies for customer communication
- Upload trails for communication in collection system
- Contest MIS and reports
- Monthly communication analysis and efficiency %
- Allocation analysis and dashboard
- Manage incentive queries and support to field employees.
- Data support for audit activities
- Allocation and efficiency monitoring
Post Graduate/ Graduate in any discipline
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
Analyst Associate,Senior Associate Management
Bengaluru/ Bangalore (Karnataka), Chennai (Tamil Nadu), Hyderabad/ Secunderabad (Andhra Pradesh), Ko -
Front Desk Associate
Calicut/ Kozhikode (Kerala), Cochin/ Kochi/ Ernakulam (Kerala), Bhubaneshwar (Orissa), Chennai (Tami -
Job Detail
-
Job IdJD2891130
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationThane, Maharashtra, India
-
EducationNot mentioned
-
ExperienceYear