Job Description

About this role:

The Global Strategy and Operations team at Gartner is a unique opportunity for talented individuals to gain exposure to critical business functions and jumpstart their corporate journey. Associate Services Business Analysts are staffed across various services teams including Client Insights, Event operations and Service Advisors.
As a member of this team you will have the opportunity to work directly with Gartner\xe2\x80\x99s Services business with the central goal of helping clients achieve their mission critical priorities. Based on the business requirement, you will get the exposure to interact with our global business partners and client managers. You will also have access to several senior business leaders from diverse and varied backgrounds. This role expects from you to rapidly learn, develop skills, and demonstrate increasing independence.

What you\xe2\x80\x99ll do:

Drive client retention and engagement by collaborating with and empowering Global service delivery groups across client retention life cycle

Continually engage with global stakeholders to generate in-depth insights on client priorities, articulate priorities into actionable insights and map Gartner assets and product offerings to client needs, to enable the stakeholders to drive client engagement

Assess the qualitative and quantitative value generated by Gartner offerings and assets for clients at different stages of client retention cycle, articulate and document the findings linking to client\xe2\x80\x99s focus areas, and thus, aiding the stakeholders in renewal pitches and driving retention

Assist the service delivery group with generating insights from Gartner diagnostic tools. Identify gaps, opportunity areas and suggest corrective actions leveraging Gartner assets

Drive Operational excellence leading to improved service productivity for our global service associates

Drive Events CoE to increase client registrations, engagement and other operational metrics leading to higher client retention for the organization

What you\xe2\x80\x99ll need:

Graduate program in any stream having up to 4 years of work experience

Strong aptitude for qualitative and quantitative research and analysis

Practical, intuitive problem solving and the ability to translate analysis into actionable insights

Good business acumen/orientation to understand client\xe2\x80\x99s priorities from a CXO lens

Excellent oral and written communications skills, and proficiency in English

Strong Microsoft Office expertise \xe2\x80\x93Advanced Excel, PowerPoint Champion mindset

Strong lead Strong orientation towards process and operational excellence

What you will get:

Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance,

Parental Leave, Employee Assistance Program (EAP) and more!

Collaborative, team-oriented culture that embraces diversity

Professional development and unlimited growth opportunitie

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization\xe2\x80\x99s mission-critical priorities. We\xe2\x80\x99ve grown exponentially since our founding in 1979 and we\'re proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger\xe2\x80\x94as individuals, as communities and as an organization. That\xe2\x80\x99s why we\'re recognized worldwide as a great place to work year after year. We\'ve been recognized by Fortune as one of the World\xe2\x80\x99s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you\xe2\x80\x99ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company\xe2\x80\x99s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:64164

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