Job Description

Job Purpose and Impact
The Application Support Analyst will be expected to have or build deep process, application, infrastructure and solution knowledge for all area of focus as mentioned above. This position, in coordination with SPOCs of various portfolios, will work closely with enterprise process leads, Infrastructure team, Service Delivery Advisors, Solution Delivery Managers and other Global IT teams in a collaborative, cross-functional environment, to analyze and deliver solutions that meet Cargill Global IT needs. This position is to become the Subject Matter Expert, maintaining and ensuring deep knowledge and analysis capability in both application and related infra domain. Key Accountabilities
Manage all associated activities for respective applications in coordination with SPOCs Ensure all application security controls and governance are adhered to as per timelines Ensure all application data is upto date across different system of records Attend stakeholder meetings and assist with minutes of meeting and application data validation Assemble and coordinate the internal and external teams to gain consensus on deliverables from each team Assist App Management Lead and SPOCs with communication Manage sharepoint activities document uploading and validation for all projects Schedule team meeting and coordinating team activities and helping other team members Ensure project needs are met in a timely and cost effective manner Assist App Management Lead in developing new strategies to enhance efficiency of the current business processes
Help in designing workflow and selecting materials and manpower for the projects
Search for and suggest advance technologies that can contribute in the development of projects and business
Perform basic troubleshooting for various issues faced by the clients or internal employees while using the systems and applications
Conduct periodical assessments to check the functioning of systems/applications and solicit feedback from users regarding the same
Perform additional administrative tasks as and when required Qualifications
Minimum Qualifications
Bachelor's degree in a related field or equivalent experience
Other minimum qualifications may apply
Graduate in IT or Computer Science from Tier 1 Engineering institute Strong knowledge of varied components of the applications to a high degree Thorough knowledge of application, database and infrastructure components Data analytical and investigation skills
Familiar with database management system
Effective verbal and written communication skills
Preferred Qualifications
Thorough knowledge of area of specialization in Graduation
Familiar and able to refer team members to the appropriate system documentation