Associate Project Consultant

Year Gurgaon, Haryana, India

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In This Role, You Will:

Demonstrate detailed product knowledge when assisting clients to streamline their sourcing process
Interacting with the clients over phone/emails to help them maintain their accounts/databases
Will be involved in estimating project execution time, deadlines, procedures etc.
Document all communication with the client in Cvent's CRM software
Strive to meet weekly performance metrics as well as quarterly performance assessments

Here's What You Need:

Excellent communication skills (verbal and written).
Experience in process that involves working on Custom tasks & Projects - preferably travel & hotel background.
Strong business acumen, ethics and high integrity
Experience in working on Microsoft Excel 2007 / 2010.
Candidates should be ready to work night / late night shifts
Must be articulate, organized, detail-oriented and have the ability to multi-task
Quick learner, with a positive attitude and ability to work well within a team
Should have 3-5 years of experience with a reputed organization, BPO or call center in supporting US, UK or Australia clients.

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