Job Description

Pride Hulkul, 6th Floor, 901, 116, Lal Bagh Main Rd, Bengaluru, Karnataka 560027, Bengaluru, Karnataka, India




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Posted On Sep 21, 2022

Location
Bangalore
Department
Product
Designation
Manager
Entity
Get My Uni
Business Unit
Get My Uni

Min Salary (per annum)
2
Max Salary (per annum)
4

Company Description

About GetMyUni: GetMyUni is a CollegeDekho group company. GetMyUni is one of India's largest college decision-making platforms in India, disrupting the college admissions space. We serve over 50M+ users annually. For more visit: www.getmyuni.com IELTSMaterial.com is one of the largest IELTS test prep platforms globally empowering over 1M users monthly to train for the exam and fulfill their dreams of going abroad for their study abroad education or immigration via IELTSMaterial Global Immigration Services. : https://ieltsmaterial.com GetMyUni and IELTSMaterial are a part of the CollegeDekho Group, which is one of India's leading Higher Education Ed Tech companies which has raised ~$50M USD from investors like Winter Capital, ETS Strategic Capital, Calega, Man Capital and ADQ.

• Be the Product Owner of the CRM system.
• Owning the Product Roadmap and Backlog.
• Creating user stories to capture user needs, and performing testing to ensure solutions deployed are fit for purpose.
• Develop an ongoing training, implementation, and communications plan to drive consistent and effective use and understanding of the CRM across teams.
• Manage integrations between the CRM and other marketing, sales, production, and finance systems.
• Work closely with marketing and technology teams to implement a successful lead generation referral program.
• Be responsible for recording, prioritizing, and solving any CRM issues either directly or through the development team across the business and via external agencies.
• Oversee the CRM steering group and regular stakeholder meetings to ensure that knowledge is shared amongst different departments.
• Work with the senior leadership team to maximize the value derived from the CRM.

Qualifications

• Previous experience building CRM strategies, working with platforms such as Salesforce, Leadsquare, Zoho, and freshsales alongside excellent technical knowledge of CRM implementation.
• Product management skills: developing, managing, and prioritizing a roadmap and backlog, taking into account competing for business needs.
• Strong background in customer acquisition, re-engagement, and retention strategies, ideally in publishing or a similar industry.
• A well-developed commercial outlook, with the ability to create convincing business cases to help visualize business benefits to stakeholders.
• Working knowledge of publishing, marketing, advertising & media operations.
• Excellent collaboration, influencing, and motivational skills.

Additional Information

Work timings- 9:30 am to 7 pm