Associate Operations Administrator
Job Description
Position Summary: Operations Administrator
Bentley Systems seeks a talented individual to serve as an e-Commerce Admin for our Virtuosity Data and E-Commerce department. The individual fulfilling this position will be responsible for incoming orders and ensuring they are fulfilled to the end user promptly and accurately. You will be customer facing and engage with our clients via Chat, email and phone. You will work closely with our Financial Operations department to meet the high demands of our users. The role will also involve close communication with other Virtuosity departments including Sales, User Success and Marketing.
Your Day-to-Day:
- Monitor incoming orders and send for processing by Financial Operations
- Checking payment status and reporting any issues
- Completing order tracking and record keeping
- Resolving issues related to orders
- Communicating across teams to ensure orders are fulfilled promptly and accurately
- Co-ordinating with Managers to monitor and highlight issues
- Reporting on activities performed
Experience in and e-commerce environment would be valuable.
What You Bring to The Team:
- 0-1 years' experience an administrative role
- A hands-on problem solver
- A high degree of accuracy and an eye for detail
- Ability to work as part of a busy global team
- Working to tight timescales
- Ability to communicate clearly with users, colleagues and management
- Experience in order processing and e-commerce would be advantageous
- Knowledge of Microsoft Office essential
Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure - sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geoprofessional software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,500 colleagues and generates annual revenues of approximately $1 billion in 186 countries.
Equal Opportunity Employer
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
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Job Detail
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Job IdJD2954699
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear