Job Description

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity The successful candidate will join the dynamic HR Shared Services Team to provide exceptional first line, Tier 1, HR support for employees, managers and HR Business Partners in the Americas. This position places you at the center of all people activity in the organization ensuring employee success from hire-to-retire.
You are great at

• Customer Service (working with ticketing systems)
• Attention to detail (data entry and compliance)
• Time management (meeting SLAs)
• Self-driven and motivated
• Building relationships and Teamwork
• Taking initiative
• Learning quick
• Innovation (process improvement)
• Primary contact for benefits and HR admin queries
• 401K enrollment/unenrollment, contribution change, monthly operation
• Life insurance enrollment/unenrollment, insured amount change
• Onboarding (new hire documents collection, health insurance card distribution)
• Offboarding (leaver form and health insurance collection)
• Social insurance procedure (health insurance card reissue, dependent change, etc.)
• Company doctor visit scheduling per month
• Stress check per year coordinating with local vendor
• Annual statutory report creating & filing (overtime agreement, etc.)
• Bank files uploading every month
• Invoice (PO creation, payment request)
• Employment letter creation
• POC for all JP employees using ticketing
• Providing data for and preparing routine management information reports and documents and handle ad-hoc report requests as required

What it takes

• A background or demonstrated interest in HR (understanding of different areas in HR)
• Post-secondary education, CHRP or CHRL designation and/or working towards is an asset.
• 1 plus years of relevant HR experience.
• Ability to multi-task (handling several different deliverables)
• Strong interpersonal skills with understanding of the importance of confidentiality
• Proficiency in Word and Excel

OpenText\'s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.