Associate Business Support Specialist

7 to 10 Years    Bengaluru/ Bangalore (Karnataka)

Job Description

This position supports the Boeing International Enterprise Services (BIES) organization and will be based at Bangalore. The Successful candidate will report to the Business Support Manager, will receive day-to-day direction from this manager and work closely with local agencies and vendors to pro-actively support the business needs related to Boeing personnel as a result of emerging business needs. This includes Boeing infrastructure (office facilities), employee services, safety and security (disaster planning and business continuity) within the assigned location, and payment process for vendors.
The candidate should have a good command over English language. Previous work experience with multinationals in similar environments is preferable

Position Responsibilities:
The responsibilities for this position include, but are not limited to, the following:
Implement innovative principles of Space planning in tune with the Business requirement.
Orienting the new joiners with Boeing India and BIES function.
Responsible for all Employee services including Food, transport, events, telecommunications, etc.
Maintaining excellent relationships with various Business Units (BU) & taking care of any related business requirements
Engage with BUs and proactively anticipate business requirements.
Coordinating with Landlord to ensure smooth building operations.
Solid understanding of Cafeteria operations.
Able to manage the food suppliers, Kitchen audits, Vendor evaluation, etc.
Should be able to handle the technical services including equipment maintenance required to operate the facility and ensure 100 PERCENT uptime of services at all times.
Manages and supports the integration of activities like facilities occupation including facilities planning, analysis, project administration, property administration, and facilities provisioning as the need arises from time to time.
Should have managed small and large projects. Ability to lead and manage small minor project works on-site
Will be responsible for facility takeover from the Project team which includes snagging / de-snagging / track and maintaining all facility-related documentation etc.
Responsible for Asset management i.e. end life cycle of an asset until disposal & looking after quarterly/annual physical verification of assets
Responsible for complete Procure to Pay cycle (P2P) & coordinating with relevant business partners(s) and ensuring safety & security at the workplace and implementation of Employee Health and Safety policies
Ability to collaborate with other functions like Global Real Estate/Finance/HR/Security etc. as & when required to deliver the assigned scope of work.
Responsible for representing BIES for various audits like Quality/ISO/BCP including recertification(s) and sharing inputs on annual budget allocation & tracking planned vs actual spent along with accurate reasoning of deviations
Supervise emergency response procedures such as dialogic/call tree/ERT members and responsible for the upkeep of the facility at all the times.
Manage end to end site operations with a special focus on driving value through service delivery improvements, cost-saving initiatives, etc.
Should know compliance requirements for building/facility operations and ability to conceptualize, develop, lead and implement operational excellence projects.
Plan and lead operational budgets, able to measure the vendor performance through score card/process audits.

Basic Qualifications (Required Skills/Experience):
Minimum of Bachelor of Engineering degree required (Mechanical or Electrical) OR Graduate in hospitality/administration.
At least 7-10 years of validated experience working in Real Estate/IFM/Shared Services/Administrative environment
Entrepreneurial approach and able to cultivate two-way collaboration.
Ability to facilitate decision making and proactive risk management and effective Communicator with good verbal and written communication skills. Knowledge of advance Microsoft office tools (Word, Excel, PowerPoint, etc) and Intermediate analytical skills
People Management with good interpersonal skills, Quick learner & has eye for detail. Customer centric and Capable to manage and lead teams.

Preferred Qualifications (Desired Skills/Experience):
A postgraduate qualification will be an added advantage. Experience in Facilities Management / Workplace services is highly preferred.

Other Job-related information:
This Position requires to work in any office location, be open to a flexible schedule, and support international phone calls during off-hours.
Education: Any Graduate
Industry: Others - other Industry

Skills Required

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Job Detail

  • Job Id
    JD2902888
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru/ Bangalore (Karnataka),
  • Education
    Not mentioned
  • Experience
    7 to 10 Years