Job Description

Candidate Specification

Educated to Degree level

• 2-7 years Experience in Shared Services HR function
• Operational experience of ERP and HR administration tools
• Strong customer service skills (includes the ability to handle difficult customer issues in a professional manner, answer to customer needs in a timely manner and identify customer needs)
• Exceptional communication skills in both written and spoken English. Experience with International stakeholders preferred
• Ability to form and maintain relationships with key stakeholders in various parts of the business Middle East & South Asia region and other international regions
• Proactive approach to work schedules, and the ability to prioritise workload effectively to ensure tasks are completed
• Must possess logical and problem-solving ability, decision making and organizational skills.

India HR Shared Service model is assist by professional HR Administrators who are engaging with the Local HR Team to manage and deliver core transactional People processes; as well as answer to daily People requests. They are currently servicing various areas in the Group including the Middle East, India and parts of South East Asia.
HR Administrators oversee for ensuring accurate and timely processing of employee data, including; new hires, terminations, job and personal data changes. This role will also manage technology case workflow, knowledge management database, manging ERP systems, reporting on service levels and trends, customer service levels, production of regular reports and metrics for stakeholders.

Key Duties:

• Effectively partner with location HR and stakeholders, delivering high-level customer service.
• Maintains payroll processing system and records by gathering, calculating, inputting and checking data.
• Making the monthly payments on time
• Effectively partner with location HR and stakeholders, delivering high-level customer service.
• Collating the medical insurance addition data and sharing it with the vendor on timely basis.
• Co-ordinating with the leavers for clearances and sharing required details with the vendor.
• Experience into statutory, ESIC, PF and VP
• Provides ongoing HR operations assist in various HR functions such as onboarding, Benefits, absence management, Payroll, Employee database, staff letters and record management spanning from transactions to management reporting.
• Deliver services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement
• Monitor & handle employee requests through HR & ERP Systems throughout the day professionally and promptly and escalate to appropriate HR representative as needed.
• Maintain confidentiality and ensure security of personal and company data in accordance with legislative guidelines, company policies and procedures.
• Provide insight and guidance on opportunities for process improvement and actively participate in a variety of projects to improve the existing overall HR Shared Services function i.e. (People Hub).
• Providing HR assistance on other ad-hoc projects and administrative tasks for key stakeholders as required, including Unit HR Manager, recruitment and HR teams.
• May assist with administering other special projects as needed.

Contract Type

Permanent

Discipline

Administration, Human resources and talent acquisition

Job Profile

Mott MacDonald is a \xc2\xa32 billion management, engineering and development consultancy with 17,000 staff and a global reach spanning six continents. Our network of 180 principal offices in 160 countries gives us local market insight backed by world-class expertise to deliver excellence for every client.

We are an equal opportunity employer and value diversity at our company. We do not discriminate and take positive steps to create an inclusive culture.

Recruiter Contact

Supriya Yadavalli

Website Region

Asia Subcontinent

Website Sector

Corporate services

Sector

Corporate Services

Job details page image

Work pattern

Full time

Other Information

Equality, diversity and inclusion
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

Agile working
At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.

More about Mott MacDonald
We\'re a global engineering, management and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients\' businesses, our communities and employee opportunities.
A fundamental part of this is respecting each person\'s differences and striving to meet their needs.
Our values: progress, respect, integrity, drive, excellence

Mott MacDonald