Assistant Manager, Settlement Services

Year    Bangalore, Karnataka, India

Job Description


Company Description

Are you up to the challenge of working directly with the Executive leadership of a US NASDAQ company on developing and organizing the financial strategy for different lines of business? If yes, keep reading!

At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well poised to help revolutionize how homes are bought, sold, and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market.

Our Innovation Starts with YOU!

Altisource\'s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.

We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.



FUNCTIONAL/OPERATIONAL:

  • Document all process, workflow and system gaps and implement fixes
  • Work with compliance/risk to address \xe2\x80\x9copen issues\xe2\x80\x9d and formalize follow-up and sign off process
  • Implement and manage in house REO settlement operation initiatives.
  • Implement and maintain strategies which will help the company manage a high volume of production without errors
  • Manage productivity requirements and implement strategies to improve production.
  • Focus on the needs and expectations of internal and external customers. Manage customer expectations and improve performance by working through process and product deficiencies.
  • Use customer feedback and quality performance results to champion changes in personnel, processes, or technology to deliver excellence in the settlement function.
  • Manage quality performance and turn-around-times for each settlement vendor. Continually provide feedback to vendors to develop strong strategic relationships.
  • Assist in the clarification or resolution of issues as they arise between vendors and operating personnel. Act as the subject matter expert and communication bridge between staff members and vendors as needed.
  • Monitor daily production reports and proactively manage files as they approach SLA.
  • Using the results of the quality control process, initiate and execute training plans for continual improvement of all settlement activities
  • Assist in the development and implementation of internal settlement activities. Create comprehensive training material to achieve 100% compliance with all state regulations for REO settlement activities.
KEY RESULT AREAS:
  • Design Process, workflow, and system requirements for all REO settlement related activities.
  • Optimize and implement process and technology plans to deliver excellence in the settlement function
  • Act as the subject matter expert and communication bridge between staff members and vendors, cross functional teams
Qualifications

QUALIFICATIONS:
  • This position requires a minimum of 6 years\' experience in the REO settlement or Title insurance industry with a demonstrated pattern of advancement and a breadth of experience
  • Detailed knowledge of REO and the settlement function with up-to-date information on state level requirements for closing the transactions in REO space
  • Ability to work on multiple projects simultaneously and work closely to achieve SLA for those projects
  • Ability to work with cross-functional, multi-cultural teams
Additional Information

WORKING AT ALTISOURCE ADVANTAGES

Prosperity
  • Attractive salary commensurate with skills, experience and qualifications
Good Health
  • Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
Happiness
  • 10 paid holidays, plus 26 paid days off per year
  • Lots of employee engagement activities
  • Unbeatable work from home flexibility
OUR CORE VALUES

For our employees, customers, and shareholders, we commit to\xe2\x80\xa6

Act with Integrity - exhibit unwavering integrity, compliance, and ethical conduct at all times

Energize People - enable exceptional people to energize their teams and drive results

Empower Innovation - reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers

Exceed Customer Expectations - execute world-class solutions to deliver value and delight our customers

Win as a Team - embrace the passion, energy, and power of our global teams to win as \xe2\x80\x9cOne-Altisource\xe2\x80\x9d

Enrich Communities - create positive impacts for the communities where we live and serve

Are you up to the challenge? What are you waiting for? Apply today!

Altisource

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Job Detail

  • Job Id
    JD3106230
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year